Patient-Focused Care
All patients deserve to be treated with respect, dignity, and Blank
Kindness
In 1973, what did the American Hospital Association (AHA) adopt?
Patient's bill of rights, which advocated for better patient care and emphasized patient respect
What does HIPPA stand for?
Health Insurance Portability and Accountability Act
What are some things to consider regarding patent environment and comfortability.
Proper ventilation and comfortable temperatures, adequate lighting, equipment is working, access to bathroom and safe and private areas to change.
What are some responses a patient might experience learning about an illness?
Denial, Anger, Fear, Grief, and Depression
While working with patients, we need to be considerate of their age, personal values, and blank
Cultural traditions
In 1998, what other bill was introduced?
Consumer Bill of Rights! It aimed to improve the quality of healthcare and gives the right to chose health care providers.
What does HIPPA do?
Protects health insurance coverage for workers and families if they happen to lose or change jobs, AND protects individual's medical records and other personal health information.
True or False
Staff members should introduce themselves to patients and explain the procedure
TRUE!!!
New procedures can be intimidating for patients, and explaining the process can help with anxiety.
When dealing with an elderly patient who may suffer from memory loss, what should you do?
Slow down when you speak, Communicate in an environment they can hear you well in, and give extra time for a response.
True or False, when working with other healthcare professionals it is always best to work as a team to provide the best care for your patient
TRUE!!!!!
True or False
patients can refuse care or tests
TRUE! The Due process Clause of the 14th amendment protects an individual's decision to refuse treatment and care.
True or False
HIPPA only applies to hospitals
FALSE!!!!
It applies to ANY healthcare facility or organization!
True or False
Patients should be instructed to fill out admissions or consent forms
TRUE!!!!!
Consent forms are very important especially in invasive procedures. Always let patients know their rights.
Why is it important to treat elderly patients like adults and not children?
When you treat someone like a child, you humiliate them and ridicule them, and nobody likes that feeling.
When working with a patient who may not speak the same language as you, what should you do?
Use resources and get an interpreter, that way the patient can understand the procedures and their rights.
True or False
Sonographers can discuss patient related matters to anyone in the hospital
FALSE!!!!!
Sonographers can ONLY discuss matters with authorized hospital personnel.
When talking about delicate patient information, what should you do?
You should always make sure you are talking to authorized personnel only, nad make sure no one else can hear your conversation.
Why should we respect patient privacy?
To allow them to feel comfortable and protect their rights under HIPPA
When dealing with pediatric patients, what is something to consider when trying to get images?
BE FLEXIBLE!!!
Be on the lookout for opportunities to get good images
When working with pediatric patients, what is important to gain?
Trust!!!
Gaining trust can make it easier to work with a child. Hospitals and doctors offices can be 10x scarier for a younger child.
What patient right was passed in 2004?
The Patient Care Partnership
It replaces the AHA Bill of Rights and used plain language to better informs patient of the quality of care they should receive.
True or False
Patients can request that students, medical personnel, or family members leave the room during an examination
True!
Patients have the right to remove anyone they are not comfortable with in their room, especially during invasive procedures.
Should we ever put patients in an environment that could make them uncomfortable?
No never, part of our job as sonographers is patient care and that includes good hospitality.
What is something the parent can do to help with the child to make it easier for you to do your exam?
The parent can engage with the child by reading or talking to them to help distract them while you work