Chapter 1- Communication: A First Look
Chapter 12 - Organization & Support
Chapter 5 - Communicating Non-verbally
Chapter 2- Communication and Culture
Chapter 13 - Presenting a Speech Confidently & Competently
100
Barbara is having trouble paying attention to a conversation with her sister because she feels tired and sick. What is the name of the phenomenon that interferes with their conversation?
What is noise
100
This pattern of organization allows speakers to organize their points so they describe a problem and then offer one or more solutions for it.
What is problem-solution pattern?
100

_____________ communication refers to those behaviors and characteristics that convey meaning without the use of words.

Nonverbal

100

What term refers to the status of citizens of a particular country?

Nationality

100
This delivery style is designed around quickly organizing a theme with little or no preparation, but can lead to problems if the speaker does not gauge time correctly.
What is an impromptu speech?
200
What model of communication describes communication as a process in which everyone is simultaneously a sender and receiver?
What is the transaction model?
200
In a speech, a speaker uses ________ to distinguish one point in your presentation from another.
What are transition statements
200

Which of the following can be used to signal attraction, to gain credibility, to intimidate someone, and to signal we are paying attention?

eye-contact

200

What do Bobby and Carrie share if they are both avid fans of the same football team?

Co-culture
200
Better known as stage fright, this stress can be caused by psychological or physiological experiences when public speaking.
What is public speaking anxiety?
300
John has the thought "Don't forget to e-mail mom about my holiday travel plans." This type of communication with oneself is ________ _________.
What is intrapersonal communication?
300
This rule suggests that you must have at least two sub points to have an effective outline.
What is The Rule of Division?
300

Out of all forms of communication, research shows that _____________________ of our most basic emotions are interpreted similarly around the world.

facial expressions

300

Many countries struggle with the issue of immigration, illustrating a strongly perceived _________________ distinction.

in-group/out-group

300
The first of five behavioral effects related to stage fright, marked by quivering or speaking that is monotone.
What is voice.
400
People communicate to meet their practical, everyday needs such as ordering a drink in the bar, scheduling a haircut on the phone, or raising your hand to speak in class. This describes what type of communication needs?
What are instrumental needs?
400
These are specific items, persons, or events that help explain or illustrate an idea, clarify a difficult concept, or make anything you say more interesting or real to your audience.
What are examples?
400

What is the scientific study of spatial use.

Proxemics

400

What term describes the standards by which a culture judges what is good, desirable, or beautiful?

Values

400
An element of effective delivery that helps include the audience through personalization while boosting the speaker's ethos.
What is eye contact?
500
Communicators that are able to assess what is going to be appropriate and effective in a given context then modify their behaviors accordingly are _______?
What is adaptable?
500
In an attempt to draw his audience's attention, Billy recounts the tale of his battle with a millipede before starting a speech about Instagram. What method of speech organization is Billy not performing correctly?
What is attention getter?
500

Your preference for believing nonverbal signals even when they conflict with spoken words is especially critical for detecting ________________, when someone is leading you to believe something that they know to be untrue.

Deception

500

 In what type of culture would a supervisor publicly reprimand an employee, directly stating the employee's shortcomings in front of others?

Low-context culture

500
These should enhance your speech without distracting from your speech.
What are presentation/visual aids?