Communication and Culture
Cultures that emphasize social harmony more than personalized ambitions or pursuits
What is collectivistic cultures
The tendency to judge others harshly but cast oneself in a favorable light
What is self-serving bias
True or False: Listening is a natural process
What is False
One of three basic ways a speaker seeks to affect an audience: to entertain, inform, or persuade
What four features need to be included in a speech introduction?
an attention-getter, preview of main points, connection to the audience, thesis statement.
Mention of credibility = extra 100
These groups may handle conflict indirectly. They deliver messages with multiple contextual cues. They depend less on explicit verbal messages
What are high context communication groups
The part of self-concept that involves evaluating self-worth
What is self esteem
When the brain interprets sounds or other input and gives them meaning, it is called
What is listening?
A complete statement describing the central idea of your speech
What is the thesis statement
These are brief notes that are taken from your formal outline.
What are speaking notes
The perceived gap between those with substantial power and resources and those with less.
What is power distance
A prediction or expectation of an event that makes the outcome more likely to occur than would otherwise have been the case.
What is self-fulfilling prophecy
True or False: Women are naturally better listeners
What is False
This should be considered when creating a speech. This term describes the time, place, and audience expectations.
What is the occasion?
The psychological stress of dealing with too much information
What is Information Anxiety
These societies are open to uncertainty. They are *more willing to forge their own paths
What is societies with low uncertainty avoidance
A step in the process of perception where an individual mentally groups stimuli into patterns
What is organization
All during class, Deandra was distracted by construction work outside. As a result, she couldn’t remember most of the teacher’s lecture afterward. Deandra’s listening difficulties, in other words, were caused by
What is physical noise
a moderate level of anxiety about speaking before an audience
What is facilitative communication apprehension
The four methods of organizing an informative speech based on content.
What are speeches by objects, processes, events, and concepts
Members of a group with which a person identifies
What is in-group
When you compare yourself to someone who appears "better" in some way is an example of this
What is upward comparison
John and Cynthia go on a date. During dinner, John consistently makes eye contact with Cynthia and nods his head as she talks. However, instead of focusing exclusively on Cynthia, John is thinking about the basketball game he is missing. Which type of faulty listening behavior was John exhibiting?
What is pseudo-listening
The irrational belief that it is vital to win the approval of every person in the audience
What is the fallacy of approval
This is the audience's desire to learn information. This desire is created by the speaker.
What is Information Hunger