About Communication
What is a communication context involving many channels at once?
channel-rich context
What are a culture's standards for judging how good, desirable, or beautiful something is?
Values
What is the process of categorizing information that has been selected for attention?
Organization
What term describes the act of daydreaming during the time spent not listening?
Glazing over
What is it called when individuals behave vengefully while denying that they have aggressive feelings?
Passive aggression
Which dimension of a message signals about the relationship in which a message is being communicated?
relational dimension
Which type of culture expects verbal communication to be explicit and is often interpreted literally?
low-context culture
What is the process of assigning meaning to information that has been selected for attention and organized?
Interpretation
What is the mind and body’s reaction to perceived danger?
Fear
What is the tendency to say or do things in one environment (oftentimes online) that one would not say or do in most other environments?
Disinhibition effect
What is communication with oneself?
Intrapersonal Communication
What is the tendency to assume that others think the same way you do?
similarity assumption
What concept describes generalizations about groups of people that are applied to individual members of those groups?
Stereotyping
What is happening when you are using feedback behaviors to give the false impression that you are listening? (Like nodding your head when someone is speaking to you but you are not actually paying attention)
Pseudolistening
What is a verbal message that seeks to neutralize relational control and power?
one-across message
What is the awareness of one’s behavior and how it affects others?
Self-monitoring
What concept explains the treatment of time as an infinite resource rather than a finite commodity?
polychronic
What is the tendency to emphasize the first impression over later impressions when forming a perception?
The Primacy Effect
What is the tendency to pay attention only to information that supports one’s values and beliefs while discounting or ignoring information that doesn’t?
Confirmation bias
What type of power is based on the ability to punish?
coercive power
What is the ability to understand a given situation in multiple ways?
Cognitive complexity
Which aspect of culture describes how idioms, jargon, and gestures reflect cultural values?
Communication codes
What described where the cause of a behavior is located? (Whether within ourselves or outside ourselves)
Locus
What is the process of changing how you think about a situation that gave rise to a negative emotion so that the effect of the emotion is diminished?
Emotional reappraisal
What strategy is used for managing conflict that involves working toward a solution that meets both parties’ needs?