Communication, Apprehension, and Identity
Audience Analysis, Interactions, and Delivery
Interviewing and Nonverbal Communication
Research and Formal Presentations
Persuasive Attributes and Group Communication
100

True or False: First impressions are often easily forgotten. 

False: First impressions often form quickly and stay salient in a person's mind. 

100

When looking out into the crowd during his performance, Dave notices a diverse audience of different races, religious affiliations, ages, and abilities. In these few seconds, Dave is engaging in this type of analysis. 

What is a demographic analysis?

100

Of these components, which is NOT included in an interview: public speaking, listening, interpersonal communication, and small group dynamics. 

Trick questions: they are all present in the practice of interviewing! 

100

The author's name, the credentials of the author or their organization, the date the information was published, and the title of the article: of these 4 components, which one is NOT required to cite a source out loud?

The title of the article! 

100

This compliance-gaining strategy relies on someone's level of obligation to return a gesture or a favor that affected them. 

What is reciprocity?
200

Name a demographic trait that is a characteristic of someone's social identity. 

Ability, gender, race, religion, etc. 

200

During election season, news stations will gather groups of voters who are undecided to watch political debates. This term is used to describe an audience that is impartial with no particular feelings or attitudes towards a given subject. 

What is a neutral audience?

200

I decide to wave to my friend instead of saying hello, which means I'm using the following nonverbal technique.

What is substituting? 

(Accenting - Enhances/augments a message)

(Complementing - Illustrates a message)

200

This component of the Toulmin Model provides information or evidence to help support one's conclusion. 

What is data? 

200

Whereas the Dunning-Kruger effect refers to the tendency people have to think they are experts in a particular field or area of knowledge, this concept describes how we tend to actively ignore data that contradicts our beliefs about the world. 

What is confirmation bias? 
300

Whereas self-fulfilling prophecy describes the process by which we speak a positive outcome into existence, this concept describes how we can reduce apprehension by slowly getting used to something.

What is systematic desensitization? 
300

Rather than reading his speech out loud, Jason decides to use shortened notes and conversational asides to engage with the audience outside of his notecards, making use of the following method of delivery. 

What is extemporaneous style/delivery? (know all of these: memorized, impromptu, and manuscript are the others)

300

Whereas an information-gathering interview is used to discover facts about someone or something, this type of interview is best used to help two parties reach some sort of agreement. 

What is a problem-solving interview?

300

The following three categories are the proper way to classify formal persuasive speeches, and they're typically described as questions. 

What are questions of fact, value, and policy? 

300

This type of syllogism best describes the following argument:
The cake has either strawberry or vanilla frosting.
The cake does not have vanilla frosting.
Therefore, the cake has strawberry frosting.

What is a disjunctive syllogism? 

400

This term describes the fear or anxiety associated with real or anticipated communication with others. 

What is communication apprehension?

400

As an orator, Martin Luther King Jr. continued to use his foundation as a Baptist minister when discussing the economy and racial injustice. His iconic vocal patterns, movements, and cadences can be described with this term. 

What is rhythm? 

400

Your resume provides recruiters with an overview of your job history and your current qualifications, but this document allows to elaborate on your accomplishments further. 

What is a cover letter? (Look over the resume dos and don'ts section in your book!)

400

While delivering an informative speech on the history and formation of Christmas, I decide to describe in detail all the holidays that Christmas is not, including Hannukah, Kwanzaa, Winter Solstice. This rant would be making use of the following type of supporting material. 

What is a non-example?

400

During class, we went over the Tuckman Model for the stages of group communication, which are Forming, Storming, Norming, Performing, and Adjourning. This particular stage in the model is when your group is most likely to experience conflict. 

What is the storming phase? 

500

Similarly to Robert Kennedy, we may find ourselves having to present information or ideas to an audience with a different cultural background. This strategy can help facilitate that exchange more effectively. 

What is building common ground? 

500

Mickey Mouse's natural tone is somewhat higher than the husky baritone of Morgan Freeman or Barry White. This concept refers to these vocal disparities. 

What is pitch?

500

In communicative situations, and especially while interviewing, we often have the freedom to answer and express ourselves in a variety of ways. This ability to choose while communicating is formally known as this. 

What is agency? 

500

When deciding which sources to use for their speech, Sam thinks through all possible options, content, and information before choosing which research articles to include. This concept describes the kind of processing style that allows people to take their time before making important decisions.   

What is central processing?

500

This argument structure takes the listener from broad claims or concepts to more specific findings and phenomena. 

What is deductive reasoning?