What does it mean when someone avoids eye contact during a conversation?
They might be nervous or uncomfortable.
What is active listening?
Listening fully and showing understanding through feedback.
What makes a message clear?
Being direct, simple, and respectful.
What’s one thing you should always do during a disagreement?
Stay calm or listen to the other side.
What are social cues?
Non-verbal hints about how someone feels, like tone or expression.
True or False: Crossing your arms always means you're angry.
False – it could also mean you're cold or thinking.
What can you say to show you’re listening without interrupting?
“I see,” “Go on,” “That makes sense.”
What is the difference between passive and assertive communication?
Passive avoids needs; assertive expresses them clearly.
What does it mean to “agree to disagree”?
Respecting each other’s views even if you don’t agree.
If someone keeps checking their watch during your talk, what might that mean?
They may be in a hurry or distracted.
Name two signs that show someone is paying attention through body language.
Examples: nodding, facing you, eye contact, Asking questions.
What does it mean to "paraphrase" in a conversation?
Restate what the other person said in your own words
True or False: It’s okay to say “I don’t know” when you’re unsure.
True – it shows honesty.
What is a win-win solution?
A solution where both people get some of what they want.
What should you do if you miss a social cue?
Ask politely or apologize and clarify.
Why is smiling considered powerful in communication?
t builds trust and friendliness.
Name one bad habit that shows poor listening.
Interrupting, checking your phone, looking away, etc.
What’s a better way to say, “You never listen to me”?
"I feel unheard when I’m talking and I’d like more attention.”
Why is yelling not helpful in an argument?
It raises tension and blocks understanding.
True or False: Tone of voice doesn’t matter much in communication.
False – it’s very important.
What message does standing too close to someone usually send?
t may feel like invading personal space.
Why is it important to listen more than you speak?
It helps you understand better and builds stronger connections
Why should you avoid using sarcasm in serious conversations?
It can cause confusion or hurt feelings.
How can taking a break help during a conflict?
It lets emotions settle so you can think clearly.
What’s one sign that someone is open to conversation?
They’re smiling, making eye contact, facing you.