Body Language
Listening Skills
Clear Messages
Conflict Resolution
Social Cues
100

What does it mean when someone avoids eye contact during a conversation?

They might be nervous or uncomfortable.

100

What is active listening?

Listening fully and showing understanding through feedback.

100

What makes a message clear?

Being direct, simple, and respectful.

100

What’s one thing you should always do during a disagreement?

Stay calm or listen to the other side.

100

What are social cues?

Non-verbal hints about how someone feels, like tone or expression.

200

True or False: Crossing your arms always means you're angry.

False – it could also mean you're cold or thinking.

200

What can you say to show you’re listening without interrupting?

“I see,” “Go on,” “That makes sense.”

200

What is the difference between passive and assertive communication?

Passive avoids needs; assertive expresses them clearly.

200

What does it mean to “agree to disagree”?

Respecting each other’s views even if you don’t agree.

200

If someone keeps checking their watch during your talk, what might that mean?

They may be in a hurry or distracted.

300

Name two signs that show someone is paying attention through body language.

Examples: nodding, facing you, eye contact, Asking questions.

300

What does it mean to "paraphrase" in a conversation?

Restate what the other person said in your own words

300

True or False: It’s okay to say “I don’t know” when you’re unsure.

True – it shows honesty.

300

What is a win-win solution?

A solution where both people get some of what they want.

300

What should you do if you miss a social cue?

Ask politely or apologize and clarify.

400

Why is smiling considered powerful in communication?

t builds trust and friendliness.

400

Name one bad habit that shows poor listening.

Interrupting, checking your phone, looking away, etc.

400

What’s a better way to say, “You never listen to me”?

"I feel unheard when I’m talking and I’d like more attention.”

400

Why is yelling not helpful in an argument?

It raises tension and blocks understanding.

400

True or False: Tone of voice doesn’t matter much in communication.

False – it’s very important.

500

What message does standing too close to someone usually send?

t may feel like invading personal space.

500

Why is it important to listen more than you speak?

It helps you understand better and builds stronger connections

500

Why should you avoid using sarcasm in serious conversations?

It can cause confusion or hurt feelings.

500

How can taking a break help during a conflict?

It lets emotions settle so you can think clearly.

500

What’s one sign that someone is open to conversation?

They’re smiling, making eye contact, facing you.