Interpersonal Communication
Enhancing Relationships
Understanding Group and Team Performance
Enhancing Group and Team Performance
100

According to the definition in your text, which of the following situations would be classified as interpersonal communication?

a. The usher at the theater looks at your tickets and then points to the center aisle. 

b. You and your roommate discuss a movie you just watched. 

c. You check the weather app on your phone to find out the forecast.

d. You present your project to your history class.

What is "you and your roommate discuss a movie you just watched"?

100

Lian and Kris have reached a stage in their relationship in which they understand one another to the point that they can almost finish one another’s sentences, openly discuss any issue, and are recognized among friends and family members as a committed couple. This would be an example of what stage in relational escalation?

a. exploration

b. intensification

c. initiation

d. intimacy

What is "intimacy"?

100

Groups such as Alcoholics Anonymous that meet to offer mutual support to members are types of _____.

a. study groups

b. problem-solving groups

c. therapy groups

d. primary groups

What is "therapy groups"?

100

The ability to influence the behavior of others through communication to achieve a goal is the definition of _____.

a. power

b. control

c. leadership

d. groupthink

What is "leadership"?

200

Jonathan sat down next to Sandra and made eye contact. He then moved a little closer to her and began leaning toward her when she spoke and smiling a lot in response. Jonathan is communicating his attraction through _____.

a. reciprocity

b. narcissism

c. passivity

d. immediacy

What is "immediacy"?

200

Jillian and her new roommate are getting to know each other by asking questions such as, “Where did you work over the summer?” “Do you have brothers and sisters?” and “What’s your major?” In which stage of relational escalation are they most likely to be?

a. pre-interaction

b. intensification

c. exploration

d. initiation

What is "initiation"?

200

Leroy was recently elected to the position of chair of his department at the university. With regard to department business, Leroy now has which type of power?

a. reward

b. expert

c. legitimate

d. coercive

What is "legitimate"?

200

A leader who consults with other group members before issuing edicts demonstrates which style of leadership?

a. democratic

b. authoritarian

c. passive

d. laissez-faire

What is "democratic"?

300

The Johari Window is a model that reflects _____.

a. levels of risk, reciprocity, and appropriateness in relationships

b. the initiation and termination of relationships

c. various stages of relational development and degrees of self-awareness

d. the breadth and depth of relationships

What is "various stages of relational development and degrees of self-awareness"?

300

Michaela and her high school boyfriend went to different colleges, and by Thanksgiving of their first year at college, they decided to break up because it was impossible to maintain a long-distance relationship. Which factor of interpersonal attraction seems to have contributed to their break-up?

a. physical attraction

b. complementarity

c. similarity

d. proximity

What is "proximity"?

300

If you have power because people like you, it is called _____ power.

a. referent

b. coercive

c. expert

d. reward

What is "referent"?

300

James, Mateo, Karla, and Ann have formed a research group to study a chemical engineering process. They meet in the library and identify twelve articles that deal with the process. They divide the articles and schedule a meeting in which they will give a report to the other group members about their specific articles. They are using which group function effectively?

a. Identify a clear, elevating goal.

b. Gather and share appropriate information.

c. Develop options.

d. Evaluate ideas.

What is "gather and share appropriate information"?

400

True or False: Reciprocity in self-disclosure is the tendency to reveal only superficial information in relationships that are not intimate. 

What is "false"

400

Jonah and Renata dated for about eight months before breaking up. Since they have so many friends in common, they still see each other all the time and spend almost every Friday night together with the rest of the group. This couple seems to be experiencing _____.

a. a trial separation

b. a stagnating relationship

c. a postdissolutional relationship

d. a cyclical relationship

What is a "postdissolutional relationship"?

400

A campus organization planning group is brainstorming possible themes for their homecoming float. The ideas are flowing freely, when Katie enters the group late. Without regard for the group’s brainstorming session, she begins discussing her recent breakup with her boyfriend. Katie is displaying which type of group role?

a. individual role

b. task role

c. social role

d. procedural role

What is an "individual role"?

400

What is the nominal group technique? 

a. Brainstorming occurs silently by individuals followed by sharing ideas with the group.

b. Group members shout out ideas off the cuff as quickly as possible.

c. Members search the Internet for what has been done in the past.

d. The group interviews experts on the topic to gain their insights on past solutions.

What is "brainstorming occurs silently by individuals followed by sharing ideas with the group"?

500

Communication that is carried out using some channel other than those used in face-to-face encounters is called _____ communication.

What is "mediated"?

500

A lack of _____ is said to be the primary characteristic of destructive conflict.

a. verbal skills

b. similar values to others

c. flexibility in responding to others

d. money

What is "flexibility in responding to others"?

500

During the first meeting of the parents-of-twins club, everyone got to know each other, and the group decided to meet monthly for discussions on raising twins. What phase of group development does this demonstrate?

a. orientation

b. conflict

c. emergence

d. reinforcement

What is "orientation"?

500

While not all members of the environmental group supported the idea of removing trees from the park, they wanted to avoid conflict with the bossy group leader, so there was very little disagreement during the brief discussion. This is an example of _____.

a. consensus

b. groupthink

c. brainstorming

d. nominal group technique

What is "groupthink"?