Factors Affecting Consumer and Financial Decisions
Scams
Income, Budgeting and Comparison Shopping
Payment options
Types of Retail Outlets
100

A service that builds customer loyalty and encourages repeat purchases.

Customer Service

100

What is a Scam?

A scam is a dishonest scheme designed to steal money or personal information.

100

Whats a Budget

A plan for managing income and expenses.

100

Physical money used to purchase goods and services.

cash

100

Products ordered remotely and delivered.

Mail Order

200

Influencers and online trends that advertise products

Social Media

200

Warning Signs Of a Scam

Scams often involve pressure, suspicious links, fake offers or requests for personal


200

Whats a Retailer

A business selling goods directly to consumers.

200

Allows consumers to borrow money from a bank.

Credit card

200

A store selling one type of product.

Speciality Store

300

quick and easy purchasing options such as online shopping and delivery.

Convenience

300

What To Do To Protect Yourself From a Scam

avoid suspicious links, use secure passwords and verify businesses.

300

Whats a e-tailer

An online retailer selling products through the internet.

300

Credit provided by a store to purchase products.

Store credit

300

Stores selling low-cost goods.

Discount Variety Store

400

Promote influences consumers to want or need products.

Marketing and Advertising:

400

Impacts of a scam

financial loss, stress and identity theft.

400

Whats comparison shopping

Comparing prices, quality and features before purchasing.

400

Uses money directly from a bank account.

Debit card

400

Stores selling discounted products from manufacturers.

Factory Outlet

500

income is the money left after tax to spend or save.

Disposable Income

500

Types of scams 


  • Phishing / Smishing / Vishing government agencies to steal logins and details.
  • Tech Support Scams
  • Malware / Ransomware
  • Superannuation Scams
  • Boiler Room Scams
  • Romance Scams
  • Grandparent / Family Impersonation
  • Charity Scams
  • Online Shopping Fraud
  • Classified Ads Scams
  • Job / Employment Scam
500

Whats income?

Money received from work or other sources.

500

A written instruction to transfer money.

Cheque

500

Stores selling groceries and household items.

Supermarket