GENERAL BANKING
What is the minimum age to open a checking account with a parent or guardian?
16 1/2
What is the difference between a secured loan and an unsecured loan?
A secured loan uses collateral to back up the loan while an unsecured loan does not have collateral and is riskier for the bank.
What 3 types of checking accounts does Commerce offer?
Free, Interest, Relationship checking accounts
Name the two types of IDR Commerce offers. Which are reactive and proactive?
IDR - Reactive
IDM - Proactive
her pets (cats and dog)
The people we call when we don't know how to help a customer
What is Branch Support
The minimum deposit to open a Relationship Checking account is?
What is $100
To sign up for Voice ID a customer must
When customers call, the customer service banker invites them to enroll and explains the benefits. The system captures a voiceprint during the conversation.
Which customer needs to call the police on their "Friend"
Douglas
What is Identity theft Monitor
The victim receives a letter with a check for their “winnings.” The letter instructs them to deposit the check and immediately wire part of it to cover taxes and fees. The type of fraud this is ___
What is Lottery/Sweepstakes Winner
Who did the branch get a card for on their birthday?
Harold :)
The product that offers the ability to pay your bills and accounting features. Also give the business customer 10 free ACH payments monthly.
What is Cashflow Complete.
+100 if mentioned that the basic one doesn't offer accounting.
The 5 different types of Holds are
What is new account hold, Reasonable cause, large deposit, previously returned check, overdraft
What is Mj's favorite candy/Snack?
Life savers GUMMIES
The cashback tiers on the special connections credit card is
4% Cash Back on Streaming and Cable
3% Cash Back at Restaurants, Fast Food and Coffee
2% Cash Back at Grocery and Gas Stations
1% Cash Back on all other Purchases
Which customer believes they can do our job better than us?
Vape Store guy