Spectrum v. Next Gen
Endorsements
ECOS
Team Member Assist
Where Can You Find Help?
100

Which policy came first?

What is the Spectrum Policy

100

An additional coverage to expand the base policy is this.

What is an endorsement? 

100

Where do you find the summary of what has happened to create this loss?

What is the FNOL tab

100

When you have water damage and have a non- contracted vendor you engage this team. 

What is the EMS Team

100

This is a website where you can find the property map.

What is the KMT.

200

Which policy has different deductibles for different coverages?

What is the Spectrum Policy.
200

Which coverage do you need to look for when you think you have a condo unit owner.

What is the condo unit owner coverage?

200

Where do you find the main contact information?

What is the parties involved tab.

200

When you have a damaged camera lens that we could sell for a profit, you engage this team. 

What is the salvage team.

200

This person is where you direct report, but can help guide you.

Who is your team leader.

300

Which policy includes the addition of the 14-day limit for water seepage and leakage?

What is the Next Gen Policy

300

You need to look for this coverage to see if there is coverage for a sewer back up.

What is backup of sewers and drains.

300

When you are checking for prior losses, where do you look?

What is the ISO link on the main page.
300

When you have a neighbor whose water entered our insured's space, you engage this team to determine whether there is coverage through the other insurance company. 

What is the subrogation team. 

300

These are locations that have been set up where SCRs can help you review questions that you have.

What are the Microsoft Teams channels? 

400

Which policy has flood coverage?

What is neither of them.

400

You need to review for this when you've had a breakdown to a walk-in cooler. 

What is Equipment Breakdown Coverage

400

This is how you upload documents to ECOS.

What are these three ways:

1. Drag and drop

2. Add a document through the Find Document tab.

3. Send to the San Antonio Claims email.

400

When our insured may be responsible for someone else's damage, you may look to file a claim with what other team?

What is the general liability team.

400

You can find out about different parts of the company or groups here.

What is either Hartford SharePoint Sites or Yammer Communities? 

500

Which policy a broader coverage for building property of others if you're a tenant?

What is the Next Gen policy

500

You need to look for this when you have a weather-related claim that has had wind/hail.

What is the wind / hail deductible. 

500

Where can you go to order a police report?

What is the Loss Details Tab.

500

When you are going to deny a claim, who else is involved?

What is the agent or agency. 

500

You can find the next big event here.

Where is the HIG calendar.