Core Values
Teammates
Payers
Metrics
Programs/Portals
100

To be the Provider, Partner and Employer of Choice.

What is Our Mission? 

100

Has a green thumb. 

Who is Greg?

100

ADVO is short for. 

What is Advocate Health Care? 

100
NPSP

What is No Pay, Short Pay 

100

Patient's insurance card and coverage history. 

What is REGGIE?

200

Service Excellence
Integrity
Team
Continuous Improvement
Accountability
Fulfillment
Fun

What are the 7 core values? 

200

Sister is also employed with DaVita. 

Who is Olivia?

200

Accepts disputes only by mail. 

What is BCOK? 

200

RPM, CPH, Effectiveness are reported on this map. 

What is PAS Map? 

200

Final AR Review Presentation. 

What is Power Point? 

300

Head, Heart, and Hands

What is The DaVita Way? 

300

Moved from Indiana to Washington. 


Who is Kassie?

300

CLAIM STATUS LOOKUP. 

What is Innovista?

300

Receipts to Baseline, Productivity, Claims resolved to Baseline. 

What are the components of RPM? 

300

AUTH inquires and requests. 

What is Nautilus?

400

Gateway

What is the site for pin nominations? 

400

Former manager for McDonald's. 

Who is Natalie?

400

(800)972-8088

What is BCIL?

400

1-2, 3-5, 6-12, and 13+

What are Aging Buckets?

400

MPI and Account Balance. 

What is VIA? 

500

Welcome
Empathize
Connect
Actively listen
Respect
Encourage

What is WE CARE?

500

Graduate with a Bachelor of Arts in Business administration with a concentration in finance. 

Who is Rebecca?

500

EVOLENT HEALTH is also know as.

What is NorthShore Physicians Associates?

500

Shades of Green, Pink, and Red. 

What is the Plan Group Heat Map?

500

Contract rates. 

What is PCON?