BLOC 101
This is the maximum line given to BLOC customers
What is $250K?
This amount represents the minimum a Card Member must pay to keep their account in good standing.
What is the Minimum Payment Due?
This is the communication content review process that is required for all CM communications. No acronyms please.
What is the Review and Approve Servicing Communications (RASC)?
This team member has an onion tattoo
Who is Patricia?
This is the best selling video game of all time, known for it's blocky worlds.
What is Minecraft?
This is the highest monthly term loan offered to eligible customers
What is 24 months?
This platform allows Card Members to manage their accounts online and view balances, statements, and payments.
What is MYCA?
This Amex program encourages consumers to support small businesses, especially after Thanksgiving
What is Small Business Saturday / Shop Small?
This team member has 24 first cousins!
Who is Amanda?
This pop star’s Eras Tour became one of the highest-grossing tours of all time.
Who is Taylor Swift?
This is the option for the customer to repay a specific loan of their choosing
What is Directed Repayments?
This term refers to the date by which a Card Member must submit payment to avoid late fees.
What is the Payment Due Date?
This leafy green vegetable was acquired by Amex in 2021?
what is Kabbage?
This team member GMC Yukon XL
Who is Mike Argenti?
This HBO series follows the wealthy Roy family and their media empire.
What is Succession?
This is the loan disbursement channel that allows customers to send a payment to a third party
What is Pay A Vendor?
This feature allows eligible charge card purchases to be carried over time with interest. AND IT's LEGAL!
What is Pay Over Time (POT)?
This is the newest card offering for the SBS portfolio
What is Graphite Business Cash Unlimited?
This team member is a paid spokesperson for Athletic Greens (or should be!)
Who is Terrence?
This Christopher Nolan film won Best Picture at the 2024 Oscars.
What is Oppenheimer?
Customers on this list are prohibited from being approved for a BLOC. Some examples may include customers who were previously rude/abusive to our CCPs.
What is the Toxic List?
This internal identifier is often used to distinguish product configurations and setups
What is an IA (Implementation/Application Architecture)?
This is the feeling when a meeting gets cancelled unexpectedly?
What is pure joy?
This team member has a 12 year old fiddle leaf fig plant named Josh.
Who is Taylor?
This viral word means feeling secondhand embarrassment online.
What is cringe?