What is the maximum range of time notes can be viewed in Einstein 360?
90 Day Range
200
Which X1 box does not support the voice command on an XR11 remote?
RNG150N
200
What is the parent company of Movieplex?
Starz
200
In order to be compliant, how must read the verbal customer consent script to capture approval
Word for Word / Verbaitm
300
What tool in Comcastnow is your resource for reporting concerns about workplace and integrity issues?
Comcast Listens
300
What 3 bits of "Account Information" is found in the drop down drawer on Einstein 360?
Rate Center, Node, Platforms
300
What is the new x1 box that supports 4k content?
XG1 v4
300
Customer must subscribe to what level of television services to be able to add on the Sports Entertainment Package?
Customer must subscribe to Digital Starter or above, or XFINITY TV 450 Latino and Starter Latino TV (West Division only).
300
Where in Einstein 360 is the previous customer approval located
Customer Agreements Section Under The Service Tab
400
Offered through ComPsych to provide you and your family with personal and confidential counseling services for help managing issues at work and at home.
Employee Assistance Program (EAP)
400
What does BAM! stand for?
Box Availability Matrix
400
Whats the main difference between an xi3 and an xid?
Xi3 is HDMI only. XiD has coax out.
400
What Comcast remotes can be used with the X1 platform
XR2v3, XR5, XR11, XR15
400
What are the 3 Preferred ways to obtain customer approval when entering an order through ACSR.
Text, Email, Verbal
500
Comcast Business Employee Referral Program
Inner Circle
500
What 4 additional tool links are located at the top center of the Customer Timeline page?
Einstein 360, Home Network, PHT (Premise Health Test), OwnIt
This program is Comcast way of making sure customers are crystal clear on the products they purchase from us, and also makes sure customers are never surprised with charges or fee's associated with there purchase