Inpersonal Communication
involves the exchanges of ideas , message or information between two or more people through speaking ,writing ,or body commuication
Interpersonal Commuication
What is FCC?
The Federal Communication Commission
may be used for conducting investigation, obtaining facts for incident reports and documenting routine activities , disciplinary actions, and use of force occurrence
Interview
is a written account that communicate all available facts of an incident, situation ,person , or event encountered by the correctional officer in a correctional setting
Report
3 hots and a cot is what?
Jaragon
When officers interact with inmates ,visitors, and staff, they give and receive countless??
non-verbal signals
a system of verbal communication using the letters of the English alphabet only.
Phonetic alphabet
is a permanent oral or written record of a person's account of an incident or occurrence which may or may not be made under oath
Statement
used in many correctional facilities to to report in detail any incidents involving inmates
Incident Report
is the grouping of recorded information into types of collections sources ,such as informants ,victims, witness, suspects ,weapons , rule violations, evidence and crime elements
Categorically
This body language projects confidence ,poise, and a professional demeanor ???
Command Presence
normally located in the control room?
The radio base station
Physical sign of DECEPTION may include?
perspiration
flushed or pale skin
Dry mouth,
increased pulse rate
observable change in breathing rate
What should reports contain?
Who
What
Where
How
Why
is the grouping of recorded information by date and time of occurrence
Chronologically
"Mop the floor ."is a example of what??
Verbal command
is a circuit that suppresses the output of a radio receiver if the signal strength falls below certain level
Squeich
'Did you take the inmate's shoes?"
Direct Question
True or False
This means that providing careful, detailed, and timely reports is an essential part of a correctional officer's responsibilites
TRUE
consists of writing down brief observation or, if its an interview ,quotes from people involved
Note-Taking
Requires giving full attention to what is being said and taking time to understand the message without interrupting.
Active Listening
Is this statement TRUE OR FALSE
Make sure your mouth is 1 to 3 inches away from the microphone , and speak directly into it.
TRUE
Ask with a specific yes or no answer in mind?
Closed-ended question
Name only 3 activities that you may need to document?
searches
inmate movement
inmate visitation
inmate counseling
all investigations
What are the five basic step to follow when writing a corrections report?
Gather information
Record Facts
Organize facts
Write the report
Evaluate the report