Blue
When the facilitator is giving instructions on how to do an activity
Providing Information
Encourages the group to observe non-verbal forms of communication.
Monitoring the physical environment/ timing and how it might impact the group.
External Awareness
A skill utilized to bring vague, potentially confusing content into clearer focus.
Clarifying
A response that encourages a participant to explore something he/she is trying to avoid.
Gently Confronting
Making sure you are monitoring your own internal reactions to what is being said/ happening within the group.
Internal Awareness
When you lean in, make eye contact or look directly at the speaker, you are demonstrating this communication skill.
Attending
Statements to a group member that demonstrate you have been paying attention and give them something to respond to.
Making Observations
A response or question which encourages the group to know all thoughts and feelings will be heard and discussed.
Providing Acknowledgement and Acceptance
Making sure to monitor the energy within the group/ level of interest of the activity or topic as well as the interactions between participants.
External Awareness
When you restate what a participant has said using less words.
Paraphrasing and/or Summarizing
A way to get group members to elaborate on their experiences and move to a deeper level of understanding.
Encouraging Description and Exploration