Patient Education & Health Literacy
This communication technique involves asking questions that allow the patient to share their concerns in their own words, ensuring they feel heard and understood.
Open-ended questions
This listening technique allows a nurse or healthcare provider to ensure the patient feels heard, building trust and helping to identify concerns like pain management or breastfeeding issues.
Active listening
This form of communication can convey emotional comfort to patients, even without words, helping to support their well-being during recovery.
non-verbal communication
This type of communication helps to identify the emotional state and needs of a patient, such as potential breastfeeding difficulties, by observing their behavior and responses to treatment.
Direct observation
This strategy involves using simple, clear language and checking for understanding, ensuring that patients can manage their recovery and adhere to their care plan.
Patient education assessment