Approaches
Relationships
Workplace Conflict
Terms
Terms
100
Approach that considers the human needs of organizational members; feeling like a member of a group.
What is Human Relations Approach!
100
This relationships includes a seasoned, respected member of an organization serving as a role model for a less experienced individual.
What is Mentor-Protégé relationships!
100
This conflict includes communicating with truly negative intent.
What is Contempt!
100
The interaction necessary to direct an organization toward multiple sets of goals.
What is organizational communication!
100
A sense of apathy or exhaustion that results from long-term stress or frustration.
What is burnout!
200
This approach takes the basic ideas of human relations and goes one step further. Considers employees as assets to the organization.
What is human resources approach!
200
An example of this relationship is the relationship Mr. Krabs and SpongeBob have together, where Mr. Krabs is the supervisor.
What is Supervisor-Supervisee Relationships!
200
This conflict involves attacking another's personality or character rather than focusing on his or her bothersome behavior.
What is Criticism!
200
The assumption that each part of an organization(and each person involved) must carry out a specialized task in order for the organization to function smoothly.
What is division of labor!
200
Any form of communication that hurts, offends, or embarrasses another person and creates a hostile environment.
What is harassment
300
Views an organization as a unique whole made up of important members who have interdependent relationships within their particular environment.
What is Systems approach!
300
This relationship involves individuals that are at the same level in an organization.
What is peer relationships!
300
This conflict involves creating physical and/or psychological distance from people or organizations by no communicating.
What is Stonewalling!
300
Individuals who have achieved great things within their organization through commitment and likely having to face risk.
What is organizational heroes!
300
This term is defined as "Unwelcome sexual advances, requests for sexual favors, and other verbal or physical harassment of a sexual nature.
What is sexual harassment
400
This is an approach that likens organizations to machines with a focus on maximizing efficiency.
What is classical management approach!
400
This conflict involves a self-protective response to another's actions or accusations.
What is Defensiveness!
400
An organization's unique set of beliefs, values, norms, and way of doing things.
What is organizational culture!
400
This term refers to monitoring employees to see how they are using email, the Internet, and instant messaging.
What is surveillance!
500
The process by which newcomers learn the nuances of the organization and determine if they fit in.
What is organizational assimilation!
500
A group with a formal governance and structure.
What is Organization!