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The Communication Process
Interpersonal Communication
Improving Interpersonal Communication
Barries of effective communication
Communication Roles
100
It is often defined as the exchange of information between the sender and a receiver.
What is Communication
100
It is the most familiar and most frequently used mode of communication.
What is Verbal Communication
100
It is a multidimensional process involves sensing, processing, and responding to clarify what you have heard.
What is Active listening
100
Refers to a situation where we have more information than we can possibly sort out and use.
What is Information overload?
100
The _____ role refers to individuals who must pass information to others who control the flow of information as part of their job.
What is Gatekeeper
200
The message itself maybe transmitted through symbols, such as words, writing, and drawings.
What is Communication
200
Refers to the transmission of messages by some medium other than speech or writing.
What is Nonverbal communication
200
Used by restating the message you have received.
What is Reflecting?
200
One of the core causes of many communication failures is for one or more of the participants to become ____
What is Defensiveness?
200
Individuals who serve links between groups within the organization.
What is Liaisions
300
It is used to communicate and their ability to covey information and be understood by both parties
What is Language or symbols
300
One way in which people communicate their feelings is through visual cues and body motion: How people carry their body is an example of?
What is Body language
300
is a way to reduce communication gaps and distortions.
What is Feedback
300
For which gender does the conversations in the workplace typically evolve around status issues.
What is men?
300
The type of leader who are often able to informally influence other organizational members.
What is Opinion Leader
400
The WHAT of communication is used when expressing good news to someone?
What is Content
400
Have a level of interactivity that combines the convenience and permanence of written word with the immediacy and volatility of speech.
What is E-mail and Instant messaging
400
Active Listening requires sensitivity to people we are trying to communicate with--their attitudes, emotions, and feelings are all involved in ____?
What is Empathy
400
Which gender focus more fully on creating connections
What is women?
400
People who have active contrast with others in their organization
What is Participants
500
Refers to the extent to which the receiver interprets the signal in a way that is consistent with the sender's intention.
What is Communication Accuracy
500
Is a playful combination of punctuation marks that, when viewed sideways, resemble facial facial expressions.
What is Emoticons
500
Using appropriate and direct language is included in having what type of skill?
What is Sending Skill
500
The _____ and ______ between the sender and receiver also influence communication effectiveness.
What is physical location and proximity
500
This concept is closely related to communication networks in organizations.
What is Communication Roles