What is communication?
defined as the process of understanding and sharing meaning
How many tips?
10
How many skills?
7
Violence?
Non Violence is the key! (4) steps: Observation, Feeling, Needs, Request.
This group...
is amazing
Whats not complicated?
Effective Communication
Includes?
Eye contact, body language, using names, one person at a time, address early on, open ended, honesty, be appropriate.
4 Ears
Facts, Self Revealing, Relationships and Appeal
Mindfulness
This exercise...
is so fun
How many elements?
7
Talking Stick
One person at a time; only person in possession can talk
Active Listening
Show attention, non verbal, do not judge, tolerate silence, be present.
Weather? or..
Climate: can be destructive or supportive.
Effective Communication...
rules!
Explain Elements
1) sender (2) ideas (3) encoding (4) communication channel (5) receiver (6) decoding and (7) feedback.
"I" and "we"
are pronouns used when feelings and beliefs are being discussed
Types of Responding (GIVE EXAMPLE)
Nurturing, Cold, Ignorant, Hurtful
Ego States (Explain)
Transactional Theory: Child , Parent , Adult.
I love...
communicating appropiatedly
Choose 2 partners and role play (e.g. come up with funny examples/ways) to explain the 7 elements.
First rule:
seek to understand and to be understood
!!!
Choose a skill and role play.
Supportive Climate
6 behaviors: description, problem orientation, equality, empathy, professionalism and spontaneity
The facilitator...
is amazing