Verbal communication
what is verbal communication?
what is non verbal commmunication?
the transfer of information through body language, facial expressions and gestures.
what is the first step in building a conversation?
greeting them ex. Hi, How are you?
What are appropriate conversation starters
weather, trips, tv shows.
What is an example of verbal communication?
examples:
- having a phone conversaton
-speaking in a meeting
-ordering food at a resturant
smiling, frowning, blinking, etc. are all examples of what?
facial expressions
How can you start a conversation?
With a comment or question, ex. how are you?
True or false. It is okay to ask someone's age or marital status in conversation.
FALSE.
what is one example of effective verbal communication?
speaking clearly
What hand gesture would you give to someone to say your okay.
thumbs up?
What is one of the important aspects of a conversation?
Active listening!
How would you respond to continue the conversation?
Hi, How are you doing?
I am doing good. How are you?
saying "Uh huh, okay, yes" in the correct tone show what doing a conversation?
shows that you are interested in the conversation
True or False? when having a conversation you should look at the person you are speaking to?
True
You should wait to comment or answer a question after _____.
Your friend is finished speaking
What is active listening?
Listening and understanding the message.
when is it appropriate to use informal language?
with the correct audience - at home, with friends or family. NOT in professional/work settings
What is the appropriate posture when talking to someone else?
open posture, standing straight.
True or False. Looking around the room and rolling your eyes is appropriate when talking to others?
False!
True or false. Speak clearly and use your full range of voice, is an example of effective communication?
TRUE