The Basics
Feedback & Noise
Listening Skills
Verbal & Nonverbal
Social Radar & Context
100

This is the person who starts the communication process.

The Sender

100

This lets the sender know the message was received and understood.

Feedback

100

This listening style involves giving full attention and reflecting back.

Active Listening

100

This type of communication uses spoken or written language.

Verbal Communication

100

This term refers to the ability to read social cues.

Social Radar

200

This person interprets and gives meaning to the message.

The Receiver

200

This kind of noise comes from within a person and can block understanding.

Internal Noise (like anxiety or assumptions)

200

This style involves hearing words but not truly engaging.

Passive Listening

200

This type of communication involves gestures, facial expressions, and tone.

Nonverbal Communication

200

Why is context important in communication?

It shapes how messages are interpreted and understood

300

This refers to the pathway through which the message is delivered.

The Channel

300

This type of noise comes from the environment.

External Noise (like traffic or loud music)

300

Name one barrier to active listening.

Distractions, interrupting, emotional reactions

300

What can body language communicate that words sometimes can’t?

Emotions like discomfort, honesty, confidence, or avoidance

300

How can trauma affect a person’s social radar?

It may cause mistrust, misreading of cues, or emotional shutdown

400

This is the form the message takes (like spoken words, a text, or a letter).

The Medium

400

Why is feedback important in recovery groups?

It shows understanding, builds trust, and keeps communication flowing

400

How does active listening help in conflict?

It reduces misunderstandings and shows respect

400

How can tone of voice change the meaning of a message?

A kind tone can make criticism easier to hear; sarcasm can confuse or hurt

400

Name a situation in recovery where reading social context is critical.

Sharing in group therapy or offering peer feedback

500

Give an example of a miscommunication caused by a poor channel.

A breakup over text message leading to confusion and hurt feelings

500

How can misreading feedback damage relationships?

It can cause misunderstandings, defensiveness, and emotional distance

500

Demonstrate or describe active listening in a recovery setting.

Nodding, paraphrasing, using phrases like “What I hear you saying is…”

500

Name three types of nonverbal communication.

Eye contact, posture, facial expressions

500

How can someone rebuild their social radar in recovery?

Practice, feedback from trusted peers, mindfulness, therapy