Body Language
A persons body language has a big effect on how you _______ with them.
What is communicate?
Written or spoken.
What is verbal communication?
___ ________ are a good way to be misunderstood.
What are text messages?
Feeling very mad or upset can lead to an _______ barrier.
What is an emotional barrier?
This is the first step in being an effective listener.
What is being quiet?
Body language is __-______ communication.
What is non-verbal?
This type of communication may take place face to face or on the phone.
What is speaking?
T/F. Non verbal communication is not hurtful to other’s feelings.
What is false?
Sending a message through your body language, behaviour or the physical environment instead of using words.
What is non-verbal communication?
______ something is NOT the same thing as listening.
What is hearing?
Body language can be _____________.
What is misunderstood?
Speaking to someone in the same location as you.
What is face-to-face?
T/F. Non verbal communication is not important in the communication process because no words are said.
What is false?
Being quiet improves this skill because you cannot effectively _________ if you are talking.
What is listen?
You should do this after listening to ensure you fully comprehend.
What is ask questions?
The part of your body that is the first to communicate to someone.
What is your face?
Verbal communication needs ______ person/people involved.
What is more than one?
These are technologies used to communicate non-verbally.
What is facebook, email and text messages?
This barrier affects the way we understand words. HINT: "sauce me that salt" OR "salsa me la sal" ....huh?
What is a language barrier?
Hearing words without listening.
What is passive listening?
Having good ________ portrays confidence.
What is posture?
Making _____ ______ is essential in verbal communication to ensure that the other person is listening to you.
What is eye contact?
Avoiding ___ ______ shows disinterest, dishonesty or shyness in Canadian culture.
What is eye contact?
This barrier is related to personal or cultural differences.
What are perception barriers?
Giving feedback and acknowledgment when someone speaks to you is ____ listening.
What is active listening?