Introduction
There are three ways to communicate and listen.
Input
Compute
Output
What happens to your mind in a conversation?
Wanders off
Being mindful during a conversation ensures that the information being transmitted is _____
Accurate
Be careful not to get ____ in a conversation
Lost
When you get into a disagreement, you may use ____
Aggression
Our family, friends, peers, doctors and neighbors make up our?
Network
You are already cooking up______?
A response
You should not on _____ but ______
Listen
Observe
Remember to just ____
Observe
If you agree to play a game you did not want to play it's called ___
Passive
Two people are consider a what?
Relationship
The other person will becoming_____
Upset
There are 4 observations in a conversation
Choice of Words
Tone of Voice
Facial Expression
Body Language
Triangle Analysis focuses on what two types of communication?
Passive and Aggressive
If you lose control of a conversation you may become
Overloaded
Your network is made up of?
Relationships
You realize the both of you were making the______ point
Same
When observing a person in a conversation you can gain _____
Insight
Needs Awareness Test focuses on?
Your Needs and Their Needs
A common hurdle to communication is worrying about possible
What-ifs
You depend on your
Network
A_______ discussion turns into an argument
Calm
You have to be aware of your own ____ and ____
Thoughts and Emotions
True or False
I should always give the person what they want, if I'm really tired.
False, There has to be balance
Name the 8 Hurdles
Discounting
Leaving
Threatening
Belittle
Blaming
Guilt Tripping
Derailing
Taking Away