Greetings
The most common way to greet someone.
Hello or Hi
Where too look when someone is speaking?
At the speakers eyes (eye contact)
True or False: Talking on the phone is not a form of verbal communication
False
Examples of rude responses
Aggressive tone, offensive words, dismissing speaker
How to end a conversation.
Goodbye
Different body movements to show active listening skills
Good posture, smiling, nodding, facing toward person talking
How to properly get someone's attention
Excuse me
What facial expression should be present when someone is telling you something sad?
Worried, concern, frown
A formal way to physically greet someone
A handshake
What are the signs of someone not listening to speaker?
No eye contact, closed body language (arms crossed, facing somewhere else)
What is verbal active listening?
Technique where listener shows engagement with the speaker
Different ways of greeting based on the time of day
Good morning/ Good afternoon/ Good evening
Physical ways to communication (with consent)
Hugs, handshakes, high fives, hand on arm
What are some examples of verbal active listening?
Asking questions, reflecting emotions, rephrasing information given