Communication
Process of exchanging infromation with others.
What is communication?
Often used to refer to the variety among people?
What is Diversity?
Skin that is blue or gray is called?
What is cyanotic
Demographic Information, Administrative Records, medical history, social history, Current health conditions, etc...
What is Patient Records?
The PCT should allow the patient to express their ideas completely.
Communication without words
What is Non-verbal communication
A deeply felt sense of ones gender?
What is Gender Idenity?
Slow heartbeat or pulse is.
What is Bradychardia?
Traditional way to keep patient medical records. (requires large of amounts of storage because they are done in PAPER)
What is Paper Charts?
What is do not engage in religous discussions.
The use of words, spoken, or written.
What is Verbal Communication
Physical characteristics shared by people with common ancestry.
What is Race?
Inablity to control the bladder or bowels is?
What is Incontinence.
Digital records of patients medical information that can be accessed by more than one person and MANY facilities at a time.
What is EHR (Electronic Medical Records)?
Active listening means focusing on the person sending the message and giving ____.
What is provide feedback?
The reciever repeats the message to make sure it was understood and sender confirms?
What is closed loop communication?
Responding with judgement or assumptions based on a persons beliefs.
What is Bias?
Do not resuscitate is?
Digital Records of patients medical information that can only be accessed by ONE facility.
What is EMR? (Electronic Medical Record)
Softly touching patients hands or shoulders may communicate caring.
What is understanding the importance of touch?
Another form of nonverbal communication. (Ex. Movements, facial expressions, and posture can express different attitudes or emotions.)
What is body language?
Learned beliefs and behaviors practiced by a group influence how they behave?
What is culture?
Abbreiviation for wheelchair is?
What is W/C.
A way to keep Patient information confidential by using usernames and passwords as well as locking doors that store paper files.
What is Protecting PHI?
The PCT should avoid using ____ when communicating with a patient to avoid confusion.
What is Slang?