Effective leadership
Give one example of when authoritarian style leadership would be effective.
A fire chief giving orders at a fire.
________________________ is a sign back to the sender that the message is understood.
What is feedback?
When communicating, why should you avoid you-statements?
You-statements attack the person, not the problem.
As a result, the receiver responds in a defensive manner.
People with __________________often fear rejection and are afraid to let others know how they really feel.
What is low self-esteem?
The member who records the minutes of each meeting.
What is a secretary?
Give one example of when a democratic style of leadership would be effective.
Planning a class party.
_______________________ happens when people just take in messages.
What is passive listening?
You receive messages in two parts. What are the two parts?
What are:
1. take in the message
2. interpret it.
How can a person's emotional state affect communication?
When emotions are intense, both messages and strong personal feelings are being communicated.
If you are very angry or upset, your words may not mean exactly what you feel.
The person who takes charge in a group.
What is a leader?
This term means to express concern and accept the way the person is feeling.
What is empathy?
This occurs when two people disagree on some issue.
What is conflict?
This happens when a person is hearing words without always listening for meanings.
What is passive listening?
Give one example of your environment affecting communication.
What is:
The time of day or the amount of time you have can make a difference.
A relaxed environment with adequate time and freedom from interruptions is helpful in promoting good communication.
Fatigue or illness can keep a person from showing interest.
A formal written statement that governs how the group functions.
What is a constitution?
The two main styles of leadership.
What are:
1. Task-oriented leadership
2. Relationship oriented leadership
This term is a give and take method that allows both people to express themselves.
What is a compromise?
This helps express your thoughts, feelings, and ideas can help you speak for yourself, from your point of view.
What are I-statements?
Three of the four methods to develop skills to become a better speaker or listener.
What are:
1.Keep an open mind
2. Avoid mixed messages
3. overcome prejudice
4. Practice active listening when others speak
Give 4 of the 5 examples of techniques for motivating a group.
What are:
1. be persuasive
2. look successful
3. show recognition
4. include friendly competition in group settings
5. maintain a democratic environment
The four main responsibilities of group leaders.
What are:
1.Identify the group’s goals.
2.Develop a plan that will help the group reach its goal.
3.Carrying out the plan of action.
4.Help the group evaluate its accomplishments.
This term happens when both the sender and receiver of the message understand the meaning of the message.
What is shared meaning?
The four steps to resolving conflicts.
What are:
1. identify the problem
2.identify who owns the problem
3.accept ownership of the problem
4. solve the problem
Four examples of communication barriers.
What are:
1. being closed-minded
2.mixed messages
3. prejudice
4. having poor listening skills
Eight ways to be an effective group member.
What are:
1. Be a clear communicator.
2. Be cooperative
3. Be willing to participate.4. control your participation
5. be an informed participant
6. control your emotions.
7. be empathetic toward other's emotions
8. support the group.