When Jane tells Judy about her problems, Judy's response is to tell Jane about a similar problem she had, often before Jane is done talking. This form of ineffective listening is an example of:
What is monopolizing
100
Language, dress, and religion are all ________ components of culture
What is visible
100
Name Aristotle's three pillars of rhetoric.
What is pathos, logos, and ethos
100
This is something that is not inherent but rather is defined over time and can change based on experiences and how others treat you.
What is sense of self.
100
These communication rules specify when, how, where, and with whom we communicate about certain things (govern conduct)
What are regulative rules
200
Bob listens to Jim's problems and then checks his understanding of Jim's problem by asking questions and repeating some of what Jim said. This form of effective communication is called:
What is paraphrasing
200
What dimension of culture has to do with how well a culture deals with ambiguity?
What is uncertainty avoidance/tolerance
200
This term describes how others label us in interpersonal communication, which effects our self perception
What is direct definition
200
This attachment style can result from having a caregiver who was consistent and loving.
What is secure
200
My mom insists on spending more time with me but I feel pressured by this since I have so much going on. Therefore, I spend even less time with my mom which leads her to want even more time with me. This describes the:
What is withdraw/demand cycle.
300
Sam asks Sally to explain her position but before she can finish, he seizes on something she says and retorts back to her. This ineffective form of listening is called:
What is ambushing
300
Body language, time, and status are all _______ components of culture
What is invisible
300
What are bipolar yardsticks that allow us to position people and situations along dimensions of judgment?
What is personal constructs
300
This attachment style can result from having caregivers that were sometimes loving and sometimes negligent or even abusive.
What is anxious/ambivalent
300
This is when we define someone according to only one aspect of their identity (race, gender, political affiliation, etc.)
What is totalizing
400
For good communication, this isn't something one should do just to be nice, it is something one should do to be more effective.
What is listen effectively.
400
Name two of Hofstede's six dimensions of culture?
What is power distance, uncertainty tolerance/uncertainty avoidance, collectivist/individualist, masculinity/femininity, long term/short term, indulgence/restraint
400
We often _______ a conversation without realizing it because we want to show empathy toward the other person by relating our own similar experience. This is an ineffective listening behavior
What is monopolize
400
This is the relationship dialectic that describes a shifting desire for closeness vs. independence.
What is autonomy/connection
400
This much meaning in communication comes from non-verbal communication. (range in percents)
Between 60-90 percent
500
Jamie explains to her boyfriend the many reasons she cannot spend more time with him: her busy academic schedule, her job, her family needs, and the need to see her friends. Her boyfriend responds angrily saying she cares more about her friends than she does about him. This is an example of:
What is selective listening
500
What type of communication puts the burden of understanding on the listener?
What is high context
500
This is the term for someone with whom we have a very close irreplaceable relationship with who have a deep impact on our behavior and approach to life
What is a particular other
500
In the Johari window, this term describes how others think of you that you may not realize.
What is your blind area.
500
This non-verbal form of communication describes body position and body motions including those of the face