Communication Model
Verbal Communication
Non-verbal Communication
Professional Communication
Interpersonal Communication
100

The person who encodes a message is also called what?

Who is the sender?

100

What is the difference between denotative and connotative meanings?

What is denotative is the literal meaning, and connotative is the emotional association?

100

What is body language?

What is non-verbal signals expressed through posture, gestures, and facial expressions?

100

What is the purpose of a professional email?

What is to communicate information clearly and respectfully?


100

This is the ability to understand and care about the emotions of others

What is Empathy?

200

In the communication model, what is the role of feedback?

What is to confirm understanding?

200

Why is tone important in verbal communication?

What is it conveys emotions and attitudes?


200

Give an example of a non-verbal cue.

What is a smile or a frown?

200

Why is etiquette important in professional communication?

What is it helps build positive relationships and professionalism?

200

What is interpersonal communication?

What is communication between two or more people?

300

What does the term "noise" refer to in communication?

What is anything that disrupts or distorts the message?



300

What is an example of jargon?

What is specialized language used in specific fields (e.g., medical terms)?

300

How does eye contact affect communication?

What is it shows attentiveness and confidence?


300

What is the importance of clarity in a resume?

What is it helps potential employers quickly understand qualifications?

300

Name one barrier to effective interpersonal communication.

What is assumptions or preconceived notions?


400

Name one type of noise that could disrupt a message.

What is physiological, environmental, physical, psychological, semantic, and cultural noise?
400

How can clarity improve verbal communication?

What is it helps the receiver understand the message accurately?

400

What can crossed arms indicate in a conversation?

What is defensiveness or discomfort?

400

Name one way to communicate effectively in a team setting.

What is to listen actively and provide constructive feedback?

400

Why is empathy important in interpersonal communication?

What is it helps build understanding and trust?

500

Name two elements in the communication process.

What are sender, message, channel, receiver, feedback?

500

What role does active listening play in verbal communication?

What is it ensures the message is understood and acknowledged?

500

Why is physical space important in communication?

What is it can influence comfort levels and perceptions?

500

How does networking contribute to professional communication?

What is it helps build connections and share opportunities?

500

How can conflict be resolved through effective interpersonal communication?

What is by using open dialogue and seeking common ground?