Telling and Asking
If someone is speaking too fast, what is something you can ASK?
“Can you slow down?”
You can choose to share information about your communication challenges. What is this called?
Self-disclosure statement
If the TV is loud and you can’t focus, what can you do?
Ask to turn it off / Lower the noise.
Name one tool you can use if you can’t find a word.
Write it / Draw it / Gesture / Describe it /
Use a Word Map, Use a list
What should you do first when a negative thought pops up?
Pause.
If your speech came out unclear, what is a good TELLING statement?
“Let me try that again.”
“That didn’t come out right.”
Disclosure statements can be said out loud or shared _____
written out
on a card/your phone
If too many people are talking at once, what can you request?
“One at a time, please.”
True or False: Using tools means you are a strong communicator.
True! strong communicators utilize tools that work best for them.
What is the second step after pausing?
Breathe.
When you need more time to find your word, you can TELL someone:
“Give me a second.”
“I need a moment.”
Hold up a finger signaling "one moment"
What is one benefit of disclosure?
They prevent misunderstandings.
Reduce pressure
They give the speaker more control.
If a restaurant is too loud, what is one environmental change you can make?
Move to a quieter spot.
How can using a notebook or phone be helpful?
It can support communication
Can help get the message across.
When might taking a slow breath help during conversation?
When feeling nervous
When words feel stuck
Before answering a question
When speaking in a group
If you’re still talking and someone interrupts, what can you TELL someone?
“I’m not done.”
“Let me finish.”
hold up finger to show you're not done.
When could you use a self-disclosure statement?
When meeting someone new
At the start of a conversation
In a group setting
During a phone call
When someone seems confused
Why is asking to face the person you’re talking to helpful?
You can see their face/lips and focus better
When might keeping a list of common words or pictures be helpful?
To find words about things you talk about often.
To prepare for a Conversations, Appointments, Phone calls, Ordering food..
What is the third step in the reset plan?
Replace the thought.
If you aren’t sure someone understood you, what can you ASK?
“Did that make sense?”
“Did you get that?”
What is an example of a self-disclosure statement?
“I have trouble with ______ sometimes, but I am capable.”
“Give me time to communicate.”
“If you didn’t hear me, let me say it again”
If background noise is making your speech harder, what can you ask?
“Can we go somewhere quieter?”
What tool could help you remember use a strong, clear, paced voice?
a reminder card/note
Why is replacing negative thoughts important during communication?
it can...
reduces frustration, lower anxiety, improve focus, helps you try a strategy, and keeps the conversation going