Show:
Core Values
Pests
Scheduling 101
Coding
Potpourri
100
This is how everyone working at Modern Pest Services should be treated.

What is with dignity and respect?

100

Often confused with termites, this type of ant can cause significant structural damage.

What are carpenter ants?

100

This program is the used to schedule a service.

What is bestfit?

100

These two letters start the code for any commercial service.

What are EC?

100

This group looks for scheduling efficiencies and helps get services on the schedule when bestfit does not pull up options.

Who are the schedule monitors?

200

This is the type of culture that Modern Pest Services is trying to achieve.

What is a culture of fairness, trust, and accountability?

200
This pest can enter a structure through a hole the size of a pencil eraser and is thought to be one of leading causes of undetermined house fires.

What is the house mouse?

200
All confirmed visits should have these completely filled in to avoid movement on the schedule.

What are eligible dates and times?

200

These two letters start the coding for an residential service.

What are HC?

200
This should always be added to an account after any interaction with a client.

What is a note?

300

This is how Modern Pest Services strives to communicate.

What is openly and effectively?

300

Good night.  Sleep tight.  Do not let this pest bite.

What are bedbugs?

300

This is the only group of service professionals that Vermont stops should be scheduled under?

What is Spring VT

300

These three letters indicate an organic service.

What are ORG?

300

This is Modern Pest Services mission.

What is to be the most highly recommended pest management professionals in the nation?

400
This is an inspiration for team members.
What is a passion for excellence?
400
The best time to treat for this pest is late August/early September when the temperatures at night start to dip.

What are cluster flies?

400
From an efficiency stand point, this should always be taken into consideration when scheduling a stop.

What is drive time?

400

This code is the base program for commercial services and covers crawling insects and rodents but not things like stinging insects and fleas.

What is EC RT CHOICE?

400

Katahdin, Manchester, Boston, Portland, New Haven, Providence.

What are branches?

500
These are two goals.

What is to innovate and continuously improve and to attract and retain the best team members?

500
Contrary to popular belief, this pest does not jump or fly to get to it's host but uses what is called questing to latch on.

What are ticks?

500

These are the only 2 service professionals that should have services in far Northern Maine scheduled on them.

Who are JMCDonald and TDonahue?

500

This code should be used for a call back requested by a service professional or service manager.

What is EC CB MODERN or HC CB MODERN?

500
These types of services require the clients to do prep work before the service professional arrives and to be out of the home 4-6 hours after service.

What are flea and bedbug services?