Communication Skill
HANDLING CONFLICT
EMOTIONS & TRIGGERS
FAMILY TEAMWORK
IHT CLOSING & TRANSITION
100

Name one way to show someone you’re listening.

✔ Making eye contact
✔ Nodding
✔ Saying “I hear you”
✔ Summarizing what they said

100

Name one healthy way to calm down when you’re upset.

✔ Taking deep breaths
✔ Taking a short break
✔ Walking away safely
✔ Listening to music

ANY PERSONAL RESPONSE

100

Name one emotion people feel during conflict.

✔ Anger
✔ Frustration
✔ Sadness
✔ Fear
✔ Disappointment

100

What does it mean to be on the same team?

✔ Working toward shared goals
✔ Supporting each other
✔ Solving problems together

100

What does “transition” mean?

✔ A change from one phase to another
✔ Moving from one support to the next

200

What is an “I feel” statement?

✔ A sentence that expresses feelings without blame
✔ Example: “I feel frustrated when chores aren’t done.”

200

Why is taking a break sometimes helpful during conflict?

✔ Helps prevent saying hurtful things
✔ Allows emotions to settle
✔ Makes problem-solving easier later

200

What is a trigger?

✔ Something that causes a strong emotional reaction
✔ A reminder of stress or past experiences

200

Name one strength this family has.

✔ Persistence
✔ Love
✔ Humor
✔ Willingness to work on things

ANY RESPONSE

200

Name one feeling people might have when therapy is ending.

✔ Sad
✔ Nervous
✔ Proud
✔ Excited
✔ Relieved

300

What can make communication break down during arguments?

✔ Interrupting
✔ Assuming intent
✔ Shutting down or walking away without explanation

300

What does compromise mean?

✔ Both people give a little
✔ Finding a solution that works for everyone

300

How can noticing triggers help prevent arguments from escalating?

✔ Helps people pause
✔ Allows use of coping skills early
✔ Prevents emotional overload

300

How can family members repair after an argument?

✔ Apologizing
✔ Talking it out
✔ Giving space
✔ Reconnecting later

300

What is one skill IHT helped your family build?

✔ Communication
✔ Problem-solving
✔ Emotional regulation
✔ Teamwork

ANY RESPONSE


400

How can tone of voice affect a conversation?

✔ Tone can make words sound angry, sarcastic, or caring
✔ A calm tone helps conversations stay productive

400

Describe one conflict that has improved since starting IHT.

✔ Fewer arguments
✔ Shorter arguments
✔ Better follow-through
✔ More respectful communication

ANY PERSONAL RESPONSE

400

What helps you feel safe enough to talk about hard feelings?

✔ Being listened to
✔ Calm tone
✔ Not being judged
✔ Feeling respected

ANY PERSONAL RESPONSE

400

What has improved at home since IHT began?

✔ Communication
✔ Routines
✔ Understanding each other
✔ Reduced conflict

ANY RESPONSE

400

What support or strategy will be most important after IHT closes?

✔ Using learned skills
✔ Outside supports
✔ Family routines
✔ Asking for help when needed

ANY RESPONSE

500

What is one thing you want the other person to understand about how you communicate?

✔ “I need time to think before responding.”
✔ “I shut down when voices get loud.”
✔ “I feel better when I’m not interrupted.”

ANY PERSONAL RESPONSE

500

What is one conflict strategy learned in IHT that works for your family?

✔ Taking breaks
✔ Using calm voices
✔ Family meetings
✔ Behavior charts or agreements

ANY PERSONAL RESPONSE

500

What emotion is hardest for you to express—and why?

✔ Sadness (feels vulnerable)
✔ Anger (leads to trouble)
✔ Fear (hard to admit)

ANY PERSONAL RESPONSE

500

What routine or agreement helps reduce conflict at home?

✔ Chore schedules
✔ Check-ins
✔ Clear expectations
✔ Calm-down plans

500

What is one worry and one hope about IHT ending?

✔ Worry: losing support
✔ Hope: handling things independently

Any response