Chapter 1
Chapter 2
Chapter 3
Chapter 4
100

A formal description of the communication process.

What is a Model?

100
Used to judge goodness, desirability, or beauty in a culture.

What are Values?

100

The step of the perception process helps you make sense of information.

What is Organization?

100

A structured system of symbols used for communicating meaning.

What is Language?

200

Communication can solve every problem.

What is a Myth?

200

Like cultures, smaller groups that develop distinctive symbols, language, values, and norms.

What are Co-Cultures?

200

The process of making meaning from what we sense or experience in the world around us.

What is Perception?

200

A word or phrase that was once novel but has lost its effect due to overuse.

What is a cliche?

300

Environments that use relatively few channels.

What are Channel-Lean Contexts?

300

Describes the totality of learned, shared ideas that distinguish one group of people from another.

What is Culture?

300

The part of the perceptual process where you assign meaning.

What is Interpretation?

300

A short and memorable phrase that motivates people.

What is a Slogan?
400

Form of communication involving communicating with yourself.

What is Intrapersonal Communication?

400

The feature of culture that ensures that ideas are passed from one generation to the next.

What is Language?

400

A predisposition to perceive only what we want to perceive.

What is a Perceptual Set?

400

Language that is vulgar, rude, or obscene.

What is Profanity?

500

A model of communication which maintains that people in a conversation are both sources and receivers.

What is the transaction model of communication?

500

The rules or expectations that guide people's behavior in a culture.

What are Norms?
500
Preserving one's dignity in a potentially embarrassing situation.

What is Saving Face?

500

Defamatory statements made in print or another fixed medium.

What is Libel?