passive
Is unwilling to take responsibility passive or assertive?
Afraid to
What is the tactic passive-aggressive communicators use?
Making others feel guilty indirectly
True or False: Being aggressive is the best communication style.
False
True or False: assertive behavior focuses on getting the best possible outcome
True
True or false: What is a communication barrier?
A communication barrier is obstacles that can distort/misrepresent or cause someone to misinterpret what you meant while communicating
What are the 3 characteristics of passive communication?
Afraid to disagree, feeling guilty to say no, helpless, and apologetic
What are the 3 characteristics of passive-aggressive communicators?
Resentful, sarcastic, and pessimistic
What are the 3 characteristics of aggressive communication?
Arrogant, Demanding, Controlling
What are the 3 characteristics of assertive communication?
Confident, Collaboration, Celebrates success: yours and others
Which correctly represents the communication process?
A. idea formation, encoding, channel selection, decoding, and feedback.
B. channel selection, idea formation, decoding, encoding, and feedback.
What is the characteristic of passive communication?
A)Blames other people
B)Arrogant
C)Afraid to disagree
D)Resentful
What characterizes this type of communication?
A. Having a victim mentality
B. Accepts praise
C. Intolerant of other people
D.Apologetic and Submissive
What is Aggressive communication?
expressing your feelings and opinions strongly and as they occur.
What is assertive communication?
A. Standing up for what you want and believe in a way that is respectful
B. Making others feel bad in an indirect way so the speaker can feel it isn't their fault
A. Standing up for what you want and believe in a way that is respectful
What is needed for communication to take place?
A sender, receiver, and message
What is passive communication?
Someone avoids expressing their opinions, needs, or values
What is the difference between this communication type and aggressive communication?
aggressive communicators are direct and obvious
What are the signs of aggressive communication?
shouting, yelling, demanding, commanding, blaming, being critical, or being verbally abusive
What is the difference between passive and assertive communication?
Assertive is when you are respectful when you help others. Passive is prioritizing others feelings over your own.
List examples of a communication barrier:
poor listening skills, attitude/personality, prejudices, and mixed messages
What is something a passive person would say?
"It's fine"
What is something a passive-aggressive person would say?
A. "Wow thanks for ALL your help" "That helped soooo much"
B. "What are you even here for? That was not helpful at all"
C. "You helped me out a lot, thank you"
What would an Aggressive person say?
You're so stupid you wouldn't get it no matter how I explained it.
What would an assertive person say?
" you're okay "
What is a mixed message?
A. When someone says what they mean
B. When someone says what they don't mean
C. When someone doesnt say what they really mean
D. When someone lies about what they mean