Show:
Nature and Principles
Components
Oral Language
Nonverbal
Listening Process
100
written or spoken communication
What is VERBAL communication?
100
An observable response.
What is FEEDBACK?
100
The overall sound of a word.
What is PRONUNCIATION?
100
voice, body language, environmental cues
What are the three categories of nonverbal communication
100
listening to maintain or enhance a relationship
What is EMPATHIC listening?
200
Any communication that is not written and read or spoken and heard.
What is NONVERBAL communication?
200
Anything that interferes with a message, but does not completely block it.
What is NOISE?
200
Language used primarily with close friends and family.
What is INFORMAL LANGUAGE?
200
word that means nonverbal communication can be interpreted in many ways
What is AMBIGUOUS?
200
choosing to focus your attention
What is ATTENDING?
300
The part a person plays in a given situation.
What is a ROLE?
300
The way in which a message is transmitted.
What is a CHANNEL?
300
Language used by people within a particular profession or field of study.
What is TECHNICAL LANGUAGE?
300
the four nonverbal characterictics of voice
What are PITCH, VOLUME, DURATION,and TONE?
300
includes decoding and interpreting
What is UNDERSTANDING?
400
A stated or implied expectation.
What is a NORM?
400
The people, the occasion and the task.
What is CONTEXT?
400
Clearly uttering the vowel sounds of a word.
What is ENUNCIATION?
400
this word means that nonverbal communication may be different depending upon a person's nationality and ethnicity
What is CULTURAL?
400
listening in order to make a decision or take an action
What is DELIBERATIVE listening?
500
The process of creating and exchaning meaning through symbolic interaction.
What is COMMUNICATION?
500
The emotional atmosphere within a context.
What is CLIMATE?
500
The clarity of a person's speech.
What is DICTION?
500
this word means that nonverbal cues may have different meaning depending upon the situation in which they occur
What is CONTEXTUAL?
500
listener is engaged and takes 50% responsibility for the effectiveness of the interaction
What is ACTIVE listening?