Theory
Individual talk
Case study
Presentation skill
100
7C principles in communication?
Bet your score.
Clear – Rõ ràng
Concise – Ngắn gọn
Concrete – Cụ thể
Correct – Chính xác
Coherent – Mạch lạc, chặt chẽ
Complete – Hoàn chỉnh
Courteous – Lịch sự
100
3 Vs in communication?
Deduct the half of your score with incorrect answer
Verbal
Visual
Vocal
100
Give us the 2 skills to make a good case study
Making scripts, practice, discuss the perspectives
100
Five S’s model in presentation?
Double your score if correct
1. Formulate a strategy for the specific audience and occasion.
2. Develop a clear structure.
3. Support your points with evidence adapted to your audience.
4. Practice presenting your material in a style that will enhance your ideas.
5. Supplement your presentation effectively responding to questions and challenges.
300
4 areas of Johari windows
- Open Area (Arena) Known to self - Known to others
- Blind Spot Unknown to self - Known to others
- Hidden Area (Facade) Known to self - Unknown to others
- Unknown Area - Unknown to self - Unknown to others
300
Aristotle’s Rhetoric Framework?
Ethos (credibility)
Pathos (emotion)
Logos (logic)
300
4 case studies: can you name each case study name
Bet your score!
1. The sales and customer service complaint from an influencer
2. The meeting among internal departments and external client regarding the customer survey
3. Email communication with your client in consulting project
4. Hard Conversation among seller and buyer to negotiate the price of rubber supply
300
Nancy Duarte’s Storytelling Structure Framework:
“What is” vs. “What could be” structure.
500
Name 2 communication theories you remember
Johari, Communication message...
500
Give 2 skills to do the individual talk. What did you do to make your talk impactful?
Structure your talks, make a hook, practice
500
Name 2 tools to solve a communication case study?
To summarize a case study: 5W-1H
Problem solving tool: Define correct problem / cause and effect
500
Give us a method to deliver feedback
Sandwich model: Good point – Point could be improved – how to improve
Deliver constructive feedback not bad comments