Intro to Communication
According to Richard Branson, this is the most important skill any leader can have...
What is communication?
In Cultural Reflections: Small Talk in Canada, Faith Oloruntoba was surprised to hear her workmates discussing these tasty snacks.
What are brownies?
One of these is an area of our brain that helps us respond to danger: the hippocampus, the cerebellum, the amygdala, or the temporal lobe.
What is the amygdala?
This milestone in communication is associated with the development of universal common knowledge.
What are the Roman postal roads?
This acronym is to emotional intelligence as IQ is to cognitive intelligence
What is EQ?
In the Canadian workplace environment, "On time" actually means this..
What is "early"?
This icebreaking technique helps you understand how people see the world and gain insight into how they think.
What is "small talk"?
Psychologically our bodies can respond to "all eyeballs on us" as if audience eyeballs belonged to these.
What are predators?
This milestone in communication is associated with shrinking the world by allowing trans-oceanic communication.
What is Marconi's long distance radio communication.
This domain of emotional intelligence refers to self-regulation, resisting your impulses, emphasizing adaptability and flexibility, as well as creating a balance of emotions.
What is "managing your emotions"?
This is the conviction that you can affect change and complete what you set out to do.
What is "self-efficacy"?
According to Tara Wall in Psychology Today, September 27, 2022, these type of questions are the best type of questions to ask in small talk settings.
What are "open-ended?"
An increase in this, has been shown to provoke a pronounced decreased in amygdala activity.
What is generosity?
This milestone in communication is associated with discretion in communication
What is the Enigma machine and the code breakers at Bletchley Park.
Empathy is not seen as a fixed trait, rather it is seen as something that can be learned, developed, or improved upon, and thus we see empathy as this instead.
What is a skill?
According to McKinsey and Company, one of these 4 categories is not a critical area in which people must develop skills for the work of the future: Cognitive, Digital, Interpersonal, and Patronage
What is Patronage?
To overcome public speaking anxiety, you should do this.
What is "Stop thinking about yourself."?
Adrenaline/epinephrine was designed to move us. It is suggested that this motion can help a public speaker lose the adrenaline/epinephrine rush and reduce anxiety.
What is rocking back and forth (a little bit)?
This milestone in communication is associated with inclusiveness when a previously unserved part of humanity was given the ability to read and write.
What is the introduction of braille by Louis Braille.
Empathy is an important attribute of emotional intelligence. The failure of which cardiovascular device in patients, leading to death, was a classic example of a deficiency of empathy, and thus emotional intelligence, in the product design process.
What was the Heartmate?
According to Almeida, deSouza, Becker and Villeneuva (2019), these 2 facts impair the ability of engineers in developing communication skills.
What are communication is not taught in their education, and communication is not the focus of training in their workplace?
"Who is in the room?", Why are they here?", and this third self-inquirey shoud guide you in preparing for public speaking.
What is and "How can I help them?"
Forward movement under difficult conditions such as public speaking is advocated, because it is associated with motivation, reward, and the release of this neurochemical that will bring you back into the moment.
What is dopamine?
This milestone in communication is associated with humans surrendering to an understanding that other forms of life also have sufficient intelligence to communicate.
What was teaching American Sign Language to the great apes.
This indigenous way of knowing is an example of how empathetic engineering can be put into practice.
What is seven generations theory.