Formal and informal links between members of organizations
Communications networks
100
What are the 3 kinds of stories that are important in organizational contexts?
Corporate Stories, Personal Stories, and Collegial Stories
100
Dramatic, planned sets of activities that bring together aspects of cultural ideology in a single event
Rites
100
Organizes relationships and interaction between members of an organization
Structure
100
A boss being able to call you by your first name and you have to call them by "Mr. , Mrs. , Dr. , etc." is an example of what type of language?
Hierarchical language
200
Consists of ways of thinking, acting, and understanding work that are shared by members of an organization and that reflect an organization's identity
Organizational Culture
200
What type of story is being told if the story is about the person telling the story?
Personal Stories
200
Forms of communication that occur regularly and that members of an organization perceive as familiar and routine parts of organizational life
Rituals
200
Responsibilities and behaviors expected of people because of their specific positions in an organization
Roles
200
Using phrases such as "develop a game plan" "be a team player" & "the starting line up" have all developed from what type of language?
Masculine Language
300
What are the four kinds of communication that are important in developing and conveying organizational culture?
Vocabularies, stories, rites and rituals, and structures
300
What type of story convey the values, style and history of an organization?
Corporate Stories
300
Used to mark membership in different levels or parts of organizations
Rites of Passage
300
Formal statements of practices that reflect and uphold the overall culture of an organization
Policies
300
A recurring or consistent hostile behavior that people in a power of position use to devalue or belittle a person with less or little power and cannot protect himself or herself against these behaviors
Workplace bullying
400
What are the three distinct features of organizational communication?
Structure, Communication Networks and Links to external environments
400
The forewarning about co-workers and what to expect from whom are what kind of stories?
Collegial Stories
400
Standardized performances that affirm relationships between members of organizations
Social Rituals
400
State when, where, and with whom communication should occur
Regulative Rules
400
Language that reflects masculine experiences and interests can do what to men and to women?
Make men bond and come together and make women feel uncomfortable or unwelcome
500
As employees interact, they can do what to their organization's culture?
Create, sustain and sometimes change
500
Frequently retold stories about key moments such as crisis, success, and take overs are commonly referred to as what?
War Stories
500
Routine behaviors that individuals use to express their organizational identities
Personal Rituals
500
Portray who is responsible to whom and clarify the hierarchy of power among roles in the organization
Organizational Charts
500
Statements such as "put something on the back burner" "stir the pot" and "give birth to a plan" are examples of what kind of language?