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Communication Competence
Communication Apprehension
Self-Disclosure
Impression Management
Miscellaneous
100
The knowledge and skills required for quality communication.
What is communication competence?
100
The most well-known researcher of communication apprehension.
Who is James McCroskey?
100
What is self-disclosure and disclose 3 things about yourself.
Sharing information about yourself...
100
An idea or thought you generate about someone or something.
What is an impression?
100
In the study of 2nd, 4th and 6th graders, this group showed higher empathic concern.
Who are 6th graders?
200
The capacity to demonstrate understanding of another's situation and the ability to have a shared emotional response to it.
What is empathy?
200
The most popular method for measuring levels of communication apprehension.
What is the Personal Report for Communication Apprehension?
200
This is the term opposite of self-disclosure.
What is topic avoidance/boundary making?
200
The two types of impressions.
What are Physical and Emotional Impressions?
200
Two factors that influence why people give up secrets to others.
What is the topic of the secret, function of the secret, satisfaction with the secret, and parties involved (sender/receiver)? Any two will work.
300
Members of this gender score higher on measures of empathic concern.
Who are females?
300
The most efficient model among the three tested by Levine and McCroskey.
What is the second-order factor structure?
300
Closeness and intimacy are both words to describe significant relationships. This term is a fundamental factor in these relationships.
What is self-disclosure?
300
The type of impression that is more important.
What is the physical impression?
300

 Superficial self-disclosure is 

 This is the most basic level of self-disclosure, involving information that is generally safe and not deeply personal. 

400
This is behavior intended to intervene on behalf of others, change the situation, or alleviate the distress.
What is prosocial behavior?
400
The mode of learning Beatty, McCroskey, and Heisel found to be most effective in reducing communication apprehension.
What is immersion?
400

 Self-disclosure involves 

sharing personal information, thoughts, and feelings with others.

400
A quality often linked to being attractive.
What is intelligence?
400

Getting more job opportunities and being perceived as smarter.

What are advantages of being attractive in the business world?

500
Schieman & Van Gundy hypothesize that these explain the phenomenon of empathy decreasing with age in adults.
What are life experiences such as socioeconomic struggles, widowhood, retirement, physical impairments?
500
A method that helps reduce communication apprehension by replacing feelings of anxiety with relaxation stimuli.
What is systematic desensitization?
500

Self-disclosure encourages

 sharing of diverse perspectives and ideas, leading to more innovative problem-solving. 

500

Playing hard to get.

What is a strategy to improve someone's impression of you?

500
The difference in this measure between males and females decreases near the end of life.
What is empathy?