Non-verbal Communication
Verbal Communication
First Impressions
Idioms
Vocabulary
100

What you do in an interview before and after. 

What is a handshake? 

100

Nodding, making eye contact, and asking questions when speaking with another person.

What is active listening? 

100

Meeting someone for the first time

What is a first impression? 

100

It's raining really hard outside

What is 'it's raining cats and dogs?'

100

a phrase or expression that largely or exclusively carries a figurative or non-literal meaning, rather than making any literal sense.

What is an idiom? 

200

A person who looks sad. 

What is frowning? 

200

Standing in front of an audience to give a presentation, teach a topic, or give a speech.

What is public speaking? 

200

The first activity you will do when meeting your future boss.

What is an interview? 

200

Good luck! 

What is "break a leg?"

200

the elements of language that communicate identity, mood, and personality

What is tone of voice? 

300

Sitting too close to someone. 

What is personal space? 

300
Whispering, yelling, or using an inside/outside voice.

What is voice volume? 

300

An organized piece of paper that tells an employer your contact information, school, and work accomplishments.

What is a resume? 

300

Doing something quickly, causing the quality of your work to be bad.

What is "cut corners?" 

300

a talk, especially an informal one, between two or more people, in which news and ideas are exchanged.

What is a conversation? 

400

Looking at or away from someone when they are speaking. 

What is eye contact? 

400

Weather, food, vacation, favorite hobbies

What are work appropriate topics? 

400

Reaction when a customer walks through the door.

What is greeting? 

400

Finished working for the day.

What is "call it a day?"

400

a configuration of facial muscle movements that convey a person's emotional state or social information.

What is a facial expression? 

500

Slouching, arms crossed, hands on hips, or standing up straight.

What is posture? 

500
talking on the phone, face-to-face, email, text, letter, Zoom

What is a method of communication? 

500

Activities you do to maintain a professional appearance

What is grooming and hygiene? 

500

Training or learning something new 

What is "learning the ropes?" 

500

a form of non-verbal communication or non-vocal communication in which visible bodily actions communicate particular messages, either in place of, or in conjunction with, speech.

What is a gesture?