Myths and Misconceptions
True or False:
Communication can solve all of your problems?
False
True or False:
Texting is an example of verbal communication?
What is False
Texting is written communication.
Non verbal communication involves which of the following?
a. facial expressions
b. body language
c. tone
d. gestures
e. all the above
What is e.
All the above.
True or False:
A good communicator always speaks first in a conversation to set the tone?
What is False.
Sometimes listening first sets a better tone.
What is the primary goal of technical communication?
a. To entertain
b. To convey complex information clearly and concisely
c. to persuade people to take action
What is b.
To convey complex information clearly and concisely.
Besides talking or writing, give another example of communication.
What is active listening or what is non-verbal cues
What is the term for communication without words, such as gestures or facial expressions?
What is Nonverbal communication
Which True or False:
Empathy is important in communication because it helps you to connect with other's emotions and perceptions?
What is true
What is the communication term for when someone talks a lot, but says absolutely nothing?
What is word salad.
True or False:
In technical communication, it's okay to assume the audience has no prior knowledge of the subject matter?
What is true.
It is often necessary to start from basic concepts for clarity.
True or False:
If someone doesn't respond, they didn't understand your message?
False
They may have understood but chose not to respond
What is the primary mode of communication in advertisements, using images and graphics?
What is visual communication.
Which communication strategy involves summarizing or restating the main ideas to ensure mutual understanding?
What is paraphrasing
In communication theory, what is "noise"?
What is any interference that disrupts the message being sent or received.
What is the term for the practice of simplifying complex technical jargon to make it understandable for a non-technical audience?
What is Plain language communication
What percentage of communication is nonverbal?
7%
55%
93%
93%
What is the term for using technology like emails, video calls, and text messages to communicate?
What is digital communication.
Which communication strategy involves changing your message to suit the audience's level of understanding or context?
What is adapting or tailoring
True or False:
Technology has made face to face communication obsolete.
What is false.
Technology enhances communication but does not replace the value of face-to- face interactions.
Which of the following is an effective strategy for building trust and credibility when communicating with non-subject matter audiences?
a. Offering real-world examples
b. Clear simple explanations
c Technical language to showcase expertise
What is a and b.
Offering real-world examples and providing clear simple explanations.
True or False:
Good communicators are born, not made.
False
Communication is a skill that can be learned and developed.
What are the four main types of communication?
What is verbal, nonverbal, written and visual
What is the term for use of silence to create a pause or to allow time for thought during communication?
What is strategic silence.
Which type of communication is often the most misunderstood?
What nonverbal.
Cues can often be misinterpreted.
What is one of the most common barriers when communicating technical information to non-technical audiences?
a. Over simplifying.
b. Using too many examples.
c. Assuming the audience already understands technical terms.
What is c.
Assuming the audience already understands technical terms.