Comm. Basics
What is communication?
A. Talking only
B. Transmitting ideas/messages
C. Reading only
D. Speaking and shouting
Which of the following is a barrier to effective communication?
A. Feedback
B. Good channel
C. Emotions
D. Active listening
Which of the following is an example of downward communication?
A. Worker to manager
B. Manager to worker
C. Worker to worker
D. Email to client
Which of the following is a traditional form of communication?
A. Email
B. Drumming
C. Social media
D. Blog
Who believed humans are born with a mental language toolkit?
A. Sapir
B. Whorf
C. Noam Chomsky
D. Aristotle
Which of the following is NOT a type of communication?
A. Spoken
B. Written
C. Tactile
D. Visual
Language differences can cause:
A. Clearer communication
B. Better encoding
C. Miscommunication
D. Faster feedback
Which type of communication happens between peers at the same level?
A. Upward
B. Downward
C. Horizontal
D. External
What is a modern communication method?
A. Smoke signals
B. Use of symbols
C. Phone calls
D. Tree marks
Sapir-Whorf theory states that language influences:
A. Culture only
B. Emotions
C. Thinking
D. Feedback
What is encoding in communication?
A. Listening to a message
B. Translating a message into symbols
C. Shouting a message
D. Reading a message
Which of the following is NOT a communication barrier?
A. Assumptions
B. Distractions
C. Encoding
D. Noise
What direction is communication from employees to their manager?
A. Upward
B. Horizontal
C. External
D. Internal
Which traditional method uses body changes for messages?
A. Body marks/modification
B. TV broadcast
C. Newspaper
D. Email
According to Sapir-Whorf, Eskimos have many words for snow because:
A. They like snow
B. Their language reflects their environment
C. They speak slowly
D. They don’t use written language
In the communication process, what comes after the 'message'?
A. Receiver
B. Feedback
C. Channel
D. Sender
Misunderstanding someone’s body language is a problem with:
A. Poor listening
B. Channel
C. Non-verbal decoding
D. Feedback
Communication inside an organization is called:
A. Outward
B. External
C. Internal
D. Lateral
Which of the following is used in both traditional and modern communication?
A. Social media
B. Symbols
C. Mobile apps
D. Internet
What is the ‘signifier’?
A. The person who encodes
B. The symbol
C. The message
D. The meaning
What is feedback in the communication process?
A. First step
B. The sender's message
C. The receiver's response
D. Body language
How can one overcome emotional barriers in communication?
A. Ignore the speaker
B. Communicate only when angry
C. Practice empathy and patience
D. Shout to be heard
Which of these is an example of external communication?
A. CEO to HR
B. Team members in a meeting
C. NGO sending a report to the government
D. Staff emailing each other
What is the key difference between traditional and modern communication?
A. Purpose
B. Language
C. Technology used
D. Number of people reached
What causes the gap between signifier and signified?
A. Poor channels
B. Noise
C. Everyone interprets symbols differently
D. Lack of feedback