Types of Boundaries
Speak Up!
The 4 A's of Repair
Levels of Listening
PEACE Conflict Resolution Steps
100

This boundary is crossed when a person is standing too close to you

What is a Physical Boundary

100

This communication style is direct, clear, and calm: standing up for your needs without being mean or aggressive.

What is assertive communication?

100

The "A" step where you say "I'm sorry, that wasn't okay" without adding excuses like "but you..."

What is apologize?

100

This lowest level of listening involves nodding and saying "Mm-hmm..." while you are actually looking around and thinking about something else.

What is pretend listening?

100

The letter P stands for this step, where you stop before reacting to let your thinking brain catch up to your feelings.

What is Pause

200

This boundary is crossed when someone makes a hurtful joke about you

What is an emotional boundary

200

The first part of a classic I-Statement names how you feel without blaming the other person. Fill in the blank: "I feel _____..."

What is an emotion (sad, frustrated, upset...)

200

The first "A" in repairing a boundary where you state specifically what you did wrong (e.g., "I took your headphones without asking").

What is Acknowledge

200

When you only hear parts of a conversation that relate to you -like interrupting someone's beach story to talk about your beach trip- you are using this level.

What is selective listening

200

During the E (EXPLAIN) step, you use this type of communication statement to share how you feel without placing blame.

What is an I Statement?

300

"I need people to ask before borrowing my stuff". This sentence is an example for this type of boundary

What is a physical boundary

300

"Someone cuts in front of you in line. And your response: Say nothing, look at floor, feel angry inside."

What is passive communication

300

Asking "What do you need from me to make this right?" represents this "A" in the repair process.

What is Ask?

300

At this level of listening, you ask questions and pay close attention, so the other person feels these two positive emotions.

What is active listening?

300

In the step A you listen to the other person and reflect back what they said

What is Acknowledge?

400

 "I get overwhelmed if we have too many activities in one day". This sentence is an example for this type of boundary

What are time and energy boundaries

400

 "Someone cuts in line. Your response: 'HEY! What do you think you're doing? Get to the back!'"

What is aggressive communication

400

The final "A" step where you make a real commitment to change your future behavior so it doesn't happen again.

What is Adjust

400

Being distracted by phones/screens, thinking about what you want to say next are symptoms of this type of listening

What is pretend listening?
400

In this step (C) you find a solution together that works for BOTH people.

What is Create?

500

"I need alone time after school before I can be social". This sentence is an example for this type of boundaries

What are time and energy boundaries?

500

"Someone cuts in line. Your response: 'Excuse me, I've been waiting. The line starts back there.'"

What is Assertive communication

500

You told someone's secret and then say: "I told [person] about what you shared with me."

What is Acknowledge

500

This top level of listening goes beyond words to understand the emotions behind what someone is saying (e.g., "It sounds like that was really special to you").

What is emphatic listening?

500

In the last step you check in later and ask "Did the solution work? Do we need to adjust?" 

What is Evaluate?