Understanding Interpersonal Communication
Managing Conflict
Communicating In Groups/Teams
Preparing & Presenting Your Speech
Informative Speaking
100

Interpersonal communication involves this type of interactions between people who are part of a relationship

What is two-way?

100

This is an expressed struggle between at least two interdependent parties who perceive incompatible goals, scarce rewards, and interference from the other party in achieving their goals

What is Conflict 

100

A small collection of people whose members interact with one another, usually face to face, over time in order to reach goals

What is a Group

100

A complete sentence describing the central idea of a speech.

What is a Thesis Statement

100

This is the understanding required by making sense of raw materials and information

What is knowledge?

200

In this type of interpersonal relationship, members are treated as equals and are not limited in number

What is friendship?

200

This is an indirect expression of aggression, delivered in a way that allows the sender to maintain a facade of kindness 

What is passive aggression 

200

Members are proud of their identity they trust and value one another and cooperate.

What makes a group a team?

200

A complete sentence that describes precisely what a speaker wants to accomplish.

What is a Purpose Statement

200

This is a type of informative speech that uses details that create a "word picture" of something's essential factors

What are descriptions?

300

Messages that refer to other messages are known as this

What is metacommunication?

300

This is an approach to conflict resolution in which both parties attain at least part of what they seek by giving something up

What is compromise 

300

Person in a small group through whom communication among other members flows

What is a gatekeeper?

300

A speech given "off the top of one's head," without preparation.

What is an Impromptu Speech

300

This is a specific informative purpose, Create information hunger, Make it easy to listen, Use clear and simple language, use a clear organization and structure, use supporting material effectively, emphasize important points, and generate audience involvement.

What are some techniques of informative speaking?

400

This type of deception is not meant to be harmful

What are altruistic lies?

400

This is a style of communicating that directly expresses the senders needs, thoughts, or feelings, delivered in a way that does not attack the receiver

What is assertive communication

400

Authoritarian, situation, democratic, laissez-faire, servant 

What are the leadership styles?

400

The irrational belief that the worst possible outcome will probably occur.

What is the fallacy of catastrophic failure

400

The following are types of this: objects and models, photos, videos, audio files, diagrams, word and number charts, and pie charts


What are some visual aids?

500

Making statements that can be interpreted in two or more ways is referred to as this

What is equivocation?

500

These are words and actions that express a lack of caring or respect for another person 

What are disconfirming messages

500

The patterns of behavior expected of group members

What are roles?

500

A speech that is planned in advance but presented in a direct, conversational manner.

What is a extemporaneous speech

500

Simplicity, size, attractiveness, appropriateness, and reliability are the rules of this

What is using visual aids?