In the statement, "Christy is giving a speech on air pollution." Christy is the ____________ in the communication process.
What is the sender?
100
Hearing, thinking about and responding to another person's message.
What is active listening.
100
A little voice inside your head telling you that you should not eat another piece of cake is an example of interpersonal communication.
What is false.
200
Communication with spoken words is considered what kind of communication.
What is verbal communication.
200
The subject, theme, topic of any communication process. It includes the information, ideas, and suggestions which a person desires to share with the other person.
What is the message.
200
Someone who relaxes, leans toward the other person, and establishes eye contact is what type of effective communicator.
What is an effective nonverbal communicator.
200
The use of visual cues and non verbal to communicate a message.
What is body language.
200
A barrier interferes with the communication process.
What is True.
300
A person to person, two-way verbal and non verbal interaction that includes the sharing of information and feelings between individuals or in small groups that establish trusting relationships.
What is Interpersonal Communication.
300
The person who takes in the information and provides feedback.
Who is the receiver.
300
A persons understanding of the message by the receiver is called ___________ in the communication process.
What is a filter?
300
The ability to understand and show concerns for another persons feelings.
What is empathy.
300
Upward communication is the process of information flowing from the upper levels of a hierarchy to the lower levels.
What is false.
400
The process of providing factual information and clarification about a topic to an individual or group.
What is education.
400
The means of the communication through which the message is delivered from the sender to the receiver of the message. It can be of any form it can be of spoken, verbal, and media like TV and radio.
What is Channel.
400
In the statement, "Pam nods her head in agreement as she listens to Jenny speak." Pam nodding her head would be ____________ in the communication process.
What is feedback?
400
Someone willing to accept the message, listens attentively and understands the value of the message.
What is an effective communicator.
400
Horizontal communication refers to the flow of messages across functional areas on the same level of an organization.
What is true.
500
The act of helping a client to make his/her own decision, by providing unbiased information and asking questions about what the client wants and what the client thinks he/she can do.
What is counseling.
500
This stands in the way of clear communication.
What is a barrier
500
A person who clarifies, encourages emphatically, and acknowledges is what type of effective communicator.
What is an effective verbal communicator.
500
Willing to consider new ideas.
What is open minded.
500
Teaching a 5 year how to drive a car would be considered a barrier.