Show:
Communication
Job Interview
First Impressions & Body Language
PROFESSIONAL TONE
Casual Tone
100

This type of communication uses words.

Verbal communication

100

You should arrive this many minutes early to an interview.

What is 10–15 minutes?

100

First impressions are often formed within this amount of time.

Few seconds (or 7 seconds)?


100

Speaking politely and respectfully at work is called this.

Professional Tone

100

Using slang and emojis is most appropriate in this type of communication.

Casual tone

200

Listening carefully and responding thoughtfully is called this.

Active Listening

200

This document highlights your skills and experience.

What is a resume?

200

Making eye contact shows this.

Confidence/respect

200

Using words like “please” and “thank you” shows this.

Respect/Professionalism

200

Overusing humor or sarcasm in a professional setting can lead to this risk

Misunderstanding/offending others

300

What is nonverbal communication?

Communication includes facial expressions and gestures.

300

This type of interview involves multiple interviewers asking questions at the same time.

Panel interview

300

Slouching can make you appear this.

Uninterested or Unprofessional

300

Avoiding slang and inappropriate language helps maintain this.

Professional tone

300

When is most appropriate when using casual tone?

Friends/Peers

400

When a listener focuses only on parts of a message instead of the whole, it is called this.

Selective Listening

400

If you don’t understand a question, the best professional response is to do this.

Ask for clarification

400

A firm handshake combined with a smile shows this.

Confidence and Friendliness?


400

Your tone in an email should always be this.

Polite, Clear, and Respectful

400

Using abbreviations like “lol” or “brb” in a workplace message may be seen as this

Unprofessional

500

This type of question encourages detailed responses instead of yes/no answers

Open-Ended Question

500

Speaking negatively about a previous employer during an interview can damage this

Professionalism/Reputation

500

Name two things that influence first impressions.

Appearance, body language, tone of voice, attitude

500

This happens when your tone does not match the situation

Inappropriate/Unprofessional

500

Casual tone can sometimes blur boundaries and create this workplace issue

Miscommunication/Unprofessional relationships