Communication Styles
What is a passive communication style?
Passive communication means not expressing your own needs or opinions clearly.
What is one way to communicate professionally at work?
Speaking clearly and politely.
Name one place to look for job openings.
Job boards, company websites, job search websites, job fairs, etc.
What is a healthy boundary at work?
Saying no to extra tasks when you are busy.
What information goes at the top of a resume?
Your name and contact information.
Name one characteristic of assertive communication.
Assertive communication is clear, honest, and respectful.
Why is listening important in workplace communication?
Listening helps you understand others and avoid mistakes.
What is a cover letter?
A cover letter is a letter that introduces you and explains why you want the job.
Why is work-life balance important?
It helps keep you from feeling stressed and tired.
Name one thing to avoid on a resume.
Avoid spelling mistakes or false information.
How does aggressive communication affect coworkers?
Aggressive communication can cause conflict and hurt feelings.
Describe a situation where non-verbal communication is key.
Non-verbal communication, like body language, can show interest or confusion.
Why should you research a company before a job interview?
Researching the company shows you are prepared and interested.
How can you say no to extra work respectfully?
Politely saying, “I can’t take on more work right now.”
What is the purpose of a job application?
To give information about your skills and experience to employers.
Give an example of an assertive response to criticism.
An assertive response to criticism might be: “Thank you for your feedback, I will work on that.”
How can misunderstandings be prevented in workplace emails?
Clear and polite language, checking for understanding, and avoiding sarcasm help prevent misunderstandings.
How can using social media help you find a job?
Using social media can help you find job openings and connect with employers.
What are signs of unhealthy boundaries at work?
Signs include feeling overwhelmed or working all the time.
How is a resume different than a cover letter?
A resume shows what you’ve done, and a cover letter explains why you want the job and how you’re a great match.
Explain why passive-aggressive communication can be harmful.
Passive-aggressive communication hides anger and can cause confusion and tension.
How does paying close attention when someone is talking help a team work better together?
Paying close attention helps team members understand each other and work better together.
Describe the importance of customizing your cover letter for each job.
Customizing your resume helps show employers you are a good fit for their job.
How can setting boundaries improve job satisfaction?
Setting boundaries helps you feel happier and less stressed at work.
Explain how to tailor your resume for a specific job.
Tailoring your resume means changing it to fit the specific job you want.