Verbal Communication
True or False: We communicate about all of the same things with our friends and our co-workers.
FALSE
Name one non-verbal communication strategy to show that you are listening to someone when they are talking.
looking at them (eye contact), facing them
How can you tell someone is happy?
Smile
When someone is angry, will the volume of their voice by loud or quiet?
Loud
True or False: Good communication skills can help you get and keep a job.
True
Name one way to keep a conversation going
Asking questions
What does crossing your arms over your chest say to others when you are in a group of people
you are closed off from the conversation, you are uninterested
How can you tell someone is sad? Think- eyebrows, eyes, mouth
Eyebrows- pointed downward
Eyes- not looking at the person, looking down, may be crying
Mouth- Frown, straight across
When you are in a library, should the volume of your voice be loud or quiet?
Quiet
Why are communication skills important?
they help us get what we want, they help us make friends, they help us get a job and do well in school.
What's something you can talk about when you are at work?
sports, hobbies, weather, interests, favorite movies/shows (Do NOT talk about relationship issues, medical or health problems, things that annoy you, etc.)
What is one example of non-verbal communication?
making eye contact with the person who is speaking
How does your face look when you are interested in a conversation. Think- eyebrows, eyes, and mouth
Eyebrows- raised
Eyes- Looking at the person
Mouth-closed, maybe with a little smile
When you are speaking to a group, why is it important to think about your volume?
To make sure everyone can hear what you have to say
What is an assertive communication style?
Asking for what you want, in a polite way.
What is something that you might talk to your teachers about, that you might NOT talk to your friends about
grades, seating arrangements
If you are texting on your cell phone when someone is talking to you, what message does that send to another person?
Why are facial expressions important for communication?
Lets people know how you are feeling; shows them you are paying attention and interested.
True or False: People can say the same words, in two different ways and they can mean completely different things
TRUE
"Let's eat Grandpa!" or "Let's eat, Grandpa"
Name two people you might communicate with while you are working.
Boss, co-worker, manager
What is "small talk"?
Short and simple conversation with someone you do not know well.
When someone's hands are on their hips and they are tapping their foot, what are they trying to communicate?
they are annoyed, or angry
Why should you be aware of your facial expressions when you are talking to others, especially those people that you have just met?
Give off a good impression, want the facial expressions to match what you are saying.
If you are messing around with your friends, what kind of tone might you use? (Hint: You should not use this tone at work. Is it funny or sarcastic?)
Sarcastic
What is advocating for yourself?
Asking for what you need to succeed!