various methods or forms of passing information
What is communication
trying to get another person in trouble by making up things untrue.
What is lying
sounds, words & language spoken aloud is what type of communication.
What is verbal communication
What is active listening
Listening to hear another person completely; no forming own response before other persson is finished with sentence.
What are verbal refusal skills/ words used?
No, thank you
Thank you but no
No
Naw
I'll pass
Possibly next time
I don't want/like to
What is reporting?
Asking for help, support, advise, suggestion, passing information.
Types of Written communication can you use?
text, email, blog, letters, journals, etc.
(anything used to express in written form)
What is Body Language?
Visual Cues, Micro facial expressions, Pana miming
Non-verbal communication
Difference between "Snitching" and "Supporting".
(Especially in program settings)
Lies, purposefully looking to get another in "Trouble" verse, looking out for another's best interest, holding accountability, Integrity, keeping community safe and comfortable for all.
What is conflict resolution/management or de-escalation?
Solving a disagreement in a way that satisfies or dissatisfies each side equally. "Equity"
Allowing both parties to be heard.
What would be things to report to Staff or Nursing?
and communication styles acceptable
(Open answer)
Verbal or Written
What are examples of Visual Communication
television, maps, photos, videos, charts, and directions/directives, information and instruction
What is your definition of Empathy?
Understanding another's feelings, imagining how'd you feel in same situation(s).
trying to convince a friend to break a house rule or guideline, an example of
What is peer pressure
What is the opposite of an "I" statement?
What is a "you" message.
Lack of accountability, responsibility, deflecting.
Preferred ways of responding to know you've been heard?
( Open Answer)"attending skills"
Explain paraverbal expression?
The way your verbal communication is presented/heard.
a process in which a third person, a mediator, helps those in conflict find a solution
What is mediation
a statement that expresses how YOU feel, Singular.
What is an "I" message
When are you able to report?
ANYTIME!
What is communication?
(Not Types of communication)
Expression, Sharing.
the ability to accept other people as they are
What is tolerance, patience, understanding, respect for another, able to agree to disagree, honoring another's opinion.
(Open answer)
a good resource to help you stay away from risky situations.
Practicing integrity