The exchange of information through the use of words or actions.
What is communication?
This communicator is friendly but firm.
What is an assertive communicator?
Using sounds, words, language and speaking to communicate.
What is verbal communication
Hearing, thinking about and responding to another person's message.
What is active listening?
This is a series of events that include a situation, an unsafe habit, and an unsafe action.
What is an accident chain?
Communication strategies that help you say no.
What are refusal skills
This communicator tends to be overly forceful, pushy, hostile, or otherwise attacking in approach.
What is an aggressive communicator?
Using text, email, blog, letters, journals are examples of
What is written communication
Pay attention, use body language, wait your turn, ask questions mirror thoughts and feelings.
What are skills of a good listener?
The abdominal thrusts maneuver is used to help what type of victim?
What is a choking victim?
Communicating through posture (how you hold your body), gestures (motions with your hands) and facial expressions.
What is body language?
This communicator has a tendency to give up, give in, or back down without standing up for his or her rights and needs.
What is the passive communicator?
television, maps, photos, videos, charts, and graphs are examples of
What is visual communication
the ability to understand and show concern for another person's feelings
What is empathy
The immediate care given to someone who becomes injured or ill until regular medical care can be provided.
What is first aid?
A situation in which your words say one thing, but your body language says another.
What is a mixed message?
This communicator thinks too much about himself and lack respect for others. He may hurt others feelings or make others angry.
What is the aggressive communicator?
Using physical ways of communication, like, tone of the voice, touch, smell and body movements.
What is non-verbal communication
Think before speaking, make clear, simple statements, Use "I" message, be honest, use appropriate body language.
What are skills of a good speaker?
Actions taken to prevent the spread of disease by treating all blood as if it were contaminated for example wearing gloves.
What are universal precautions?
a statement that expresses how you feel. The message speaks from your point of view.
What is an "I" message
Sometimes this communicator may not feel confident and lack self-respect.
What is the passive communicator?
Giving clear advice how to make positive improvements that are easy to put into action.
What is constructive criticism?
the ability to accept other people as they are
What is tolerance
Minor sprains can be treated by using this method.
What is PRICE method ?