Communication Skills
Listening Skills
Assertive Talk
Recovery Language
Body Language
100

This style avoids expressing feelings or needs and often results in resentment.

What is passive?

100

This kind of listening means giving full attention without interrupting.

What is active listening?

100

This type of statement helps express needs without blaming others.

What is an “I” statement?

100

Being honest with your sponsor or therapist is an example of this recovery principle

What is honesty?

100

Arms crossed, looking away, and fidgeting often signal this emotion.

What is discomfort or defensiveness?

200

This communication style is confident, direct, and respectful.

What is assertive?


200

Nodding, eye contact, and verbal affirmations like “I see” are examples of this.

What is nonverbal feedback?

200

Saying “no” without guilt is an example of this communication style.

What is assertive communication?

200

Peer support groups like AA/NA encourage this type of group communication.

What is sharing?

200

This nonverbal cue shows you’re interested and engaged.

What is eye contact?

300

This style may appear friendly, but hides anger in sarcasm or subtle digs.

What is passive-aggressive?

300

The term for repeating back what someone has said to show understanding.

What is paraphrasing?

300

This kind of request respects your own needs and the other person’s.

What is a boundary?

300

Communication helps reduce this painful feeling that often leads to isolation.

What is loneliness?

300

Your facial expression should match this to be congruent in communication.

What is your words or message?

400

Yelling, blaming, and interrupting are signs of this communication style.

What is aggressive?

400

The type of question that invites more than a yes/no answer.

What is an open-ended question?

400

Assertiveness helps reduce this common trigger for relapse.

What is stress?

400

This uncomfortable feeling can happen if we don’t speak up about our needs.

What is resentment?

400

A sudden change in body language might mean someone feels this way.

What is unsafe or triggered?

500

These are the four main communication styles.

What are passive, aggressive, passive-aggressive, and assertive?

500

This phrase describes when we listen only to respond, not to understand.

What is selective listening?

500

Assertive people often use this pronoun to express their feelings.

What is “I”?

500

Clear communication is an essential tool in building this, which is often broken in addiction.

What is trust?

500

Body language makes up more than this percentage of communication.

What is 70% (or more than half, over 70%)?